Spencer House
Spencer House is a residential care home in Birchington, Kent (CT7 9EZ). It holds a CQC rating of Requires Improvement.
About Spencer House
We at Spencer House offer residential care in the coastal town of Birchington, Kent, providing a welcoming home for older people who benefit from compassionate, around the clock support. Our setting combines the calm of the CT postcode area with easy access to the amenities of Birchington, giving residents the best of both worlds. Our home is thoughtfully arranged to feel familiar and comfortable, with communal spaces where residents can socialise and quieter corners for moments of reflection. The seaside location of Birchington brings a gentle pace and fresh air that many of our residents and their visiting families find genuinely restorative. At Spencer House, we specialise in older person care and residential care, alongside dedicated support for people living with dementia and those with a physical disability. We also welcome respite stays, which can be a lifeline for family carers needing a short break or for older loved ones recovering after a hospital stay. In practice, this means our team tailors each person's daily routine around their preferences, mobility needs and, where relevant, the memory challenges that come with dementia. Families can expect thoughtful communication, dignified personal care, and an environment designed to feel safe and reassuring rather than clinical. Regarding our regulatory position, our most recent Care Quality Commission inspection, dated August 2022, gave us an overall rating of Requires Improvement. We were rated Good for being Caring and Responsive, reflecting the kindness of our team and the way we adapt to each resident's needs. The domains of Safe, Effective and Well led were rated Requires Improvement, and we take these findings seriously as a clear roadmap for the areas we are committed to strengthening. We believe in being open with families about where we are on our improvement journey, because trust is built through honesty as much as through action. If you are exploring care options for a parent, partner or relative, we warmly invite you to get in touch with Spencer House. Choosing a care home is one of the most important decisions a family can make, and we are here to answer your questions, share more about daily life with us, and help you feel confident about the next step.
Care provided at Spencer House
- Older person care
- Dementia care
- Physical disability support
- Respite care
- Last CQC inspection: 18 August 2022
Read the full inspection report on the CQC website.
Common questions about Spencer House
Where is Spencer House located?
Spencer House is a residential care home in Birchington, Kent, CT7 9EZ. You can view its exact location and get directions from the map on this page.
What type of care does Spencer House provide?
Spencer House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Respite care. The full list of services is shown on this page.
What is Spencer House's CQC rating?
Spencer House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 18 August 2022. You can read the full CQC report from the link on this page.
Does Spencer House provide dementia care?
Yes. Spencer House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Spencer House offer respite or short-term care?
Yes. Spencer House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Spencer House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Spencer House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Spencer House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Spencer House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Spencer House is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Spencer House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Spencer House. Actual fees depend on the room, the level of care and how it is funded.
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