Highfield House
Highfield House is a residential care home in Shanklin, Isle of Wight (PO37 6PP). It holds a CQC rating of Outstanding.
About Highfield House
We at Highfield House are proud to offer a warm and welcoming residential care home in the heart of Shanklin, on the beautiful Isle of Wight. Our home provides specialised residential and dementia care for older people and younger adults alike, in a setting designed to feel like home from the very first visit. Nestled within the seaside town of Shanklin, our location offers the gentle pace and coastal charm that so many of our residents treasure. The Isle of Wight setting provides a peaceful backdrop, whilst the familiar community feel of the town helps residents and their loved ones settle into life with us. Our home has been thoughtfully arranged to offer comfortable communal spaces where residents can enjoy each other's company, alongside quieter areas for reflection, reading, or private time with visiting family. Our care is centred entirely on the individual. For older residents, including those living with dementia, we provide compassionate day to day support that preserves dignity, encourages independence, and celebrates the personality of every person in our care. Families of loved ones with dementia can feel reassured that our team understands the importance of routine, familiarity, and patience, and that each day is shaped around what feels right for the person, not the condition. We also welcome younger adults and residents with physical disabilities or visual and hearing impairments. This inclusive approach means we take time to understand each person's communication preferences, mobility needs, and personal goals, adapting our support so that everyone feels seen, heard, and respected. For families needing shorter term support, our respite care offers a trusted place for a loved one to stay, whether following a hospital discharge, during a family holiday, or simply to give a regular carer a well earned break. What this means in practice is that families can expect open conversation, thoughtful care planning, and a team who genuinely take the time to know their relative. From favourite meals to treasured memories, from morning routines to preferred pastimes, the small details matter to us because they matter to the people we care for. We are especially proud to hold an Outstanding overall rating from the Care Quality Commission, with Outstanding marks specifically for being Caring, Responsive, and Well led, alongside Good ratings for Safe and Effective care. For families, this independent recognition offers meaningful reassurance. It reflects a culture in which residents are truly listened to, in which their needs are met with warmth and attentiveness, and in which strong leadership ensures consistently high standards across every aspect of daily life. Choosing a care home is one of the most important decisions a family will ever make, and we understand the weight of that choice. If you are exploring options for a loved one in Shanklin or the wider Isle of Wight, we warmly invite you to get in touch, arrange a visit, and see for yourself the caring community we have built at Highfield House. We would be delighted to welcome you and to answer any questions you may have.
Care provided at Highfield House
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 31 May 2019
Read the full inspection report on the CQC website.
Common questions about Highfield House
Where is Highfield House located?
Highfield House is a residential care home in Shanklin, Isle of Wight, PO37 6PP. You can view its exact location and get directions from the map on this page.
What type of care does Highfield House provide?
Highfield House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Highfield House's CQC rating?
Highfield House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 31 May 2019. You can read the full CQC report from the link on this page.
Does Highfield House provide dementia care?
Yes. Highfield House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Highfield House offer respite or short-term care?
Yes. Highfield House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Highfield House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Highfield House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Highfield House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Highfield House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Highfield House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Highfield House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Highfield House. Actual fees depend on the room, the level of care and how it is funded.
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