Greenacres
Greenacres is a residential care home in Hatfield, Hertfordshire (AL10 0BU). It holds a CQC rating of Good.
About Greenacres
We at Greenacres are proud to offer a welcoming residential care home in the heart of Hatfield, Hertfordshire, providing dedicated older person care, dementia support, and specialist residential services for adults who need a little extra help with daily living. Nestled within the AL postcode area of Hatfield, our home enjoys a comfortable setting that blends the convenience of local amenities with the calm atmosphere so important for restful, dignified living. Our environment has been thoughtfully arranged to feel like a true home rather than an institution, giving residents familiar comforts alongside the practical support they need each day. Our care spans a broad range of needs, reflecting our commitment to being a genuine community resource for families across Hertfordshire and beyond. We support older people who require full time residential care, individuals living with dementia who benefit from a patient and understanding approach, and younger adults or those with a physical disability who need tailored assistance to live well. We also offer respite care, giving family carers the reassurance of a trusted break whilst their loved one enjoys a warm welcome, good company, and attentive support. In practice, this means our team takes time to understand each resident as an individual: their history, their preferences, the routines that bring them comfort, and the small details that make a day feel worthwhile. For families, it means peace of mind, knowing that mum, dad, or a loved one is somewhere they are truly seen and cared for. For residents, it means retaining as much independence and choice as possible, whilst having help close at hand whenever it is needed. We are pleased that the Care Quality Commission has rated Greenacres as Good overall, with Good ratings across all five key areas: Safe, Effective, Caring, Responsive, and Well led. This independent recognition reflects the standards we hold ourselves to every day and the culture of kindness, professionalism, and continuous improvement that shapes life at our home. Choosing a care home is one of the most important decisions a family can make, and we understand the emotions that come with it. If you are exploring options in Hatfield or the wider Hertfordshire area, we warmly invite you to get in touch, ask questions, and see for yourself the caring community we have built at Greenacres. We are here to listen, to guide you gently through the process, and to help you find the right path forward for someone you love.
Care provided at Greenacres
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 9 February 2018
Read the full inspection report on the CQC website.
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Common questions about Greenacres
Where is Greenacres located?
Greenacres is a residential care home in Hatfield, Hertfordshire, AL10 0BU. You can view its exact location and get directions from the map on this page.
What type of care does Greenacres provide?
Greenacres is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Greenacres's CQC rating?
Greenacres is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 February 2018. You can read the full CQC report from the link on this page.
Does Greenacres provide dementia care?
Yes. Greenacres supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Greenacres offer respite or short-term care?
Yes. Greenacres offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Greenacres
Can Mum or Dad stay here if their dementia gets worse?
Yes. Greenacres is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Greenacres is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Greenacres offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Greenacres supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Greenacres has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the East, not a quote from Greenacres. Actual fees depend on the room, the level of care and how it is funded.
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