Hillside Care Centre

Hillside Care Centre is a residential care home in Hereford, Herefordshire, County of (HR2 7LB).

About Hillside Care Centre

We are Hillside Care Centre in Hereford. We provide residential care for older people, including those living with dementia and people with physical disabilities, and we also support younger adults. Respite stays are available. We aim for something domestic rather than institutional. People bring their own furniture and pictures, keep their own habits, and decide for themselves how their day runs. What time you wake, where you eat, whether you want company or would rather sit quietly: those are your decisions and they stay that way. A great deal of what makes a day here good is quite unremarkable, and we would rather describe it plainly than make grand claims. For people living with dementia we work with the person as they are now. Knowing their history, recognising early what tends to unsettle them and having the patience to go at their pace prevents a lot of distress before it begins. We have not yet received an overall rating from the Care Quality Commission. Until we have, please come and see the home and ask us detailed questions about staffing, training and how care is planned here. Relatives are welcome at any reasonable hour, and we would always rather hear a concern early.

Care provided at Hillside Care Centre

Read the full inspection report on the CQC website.

Common questions about Hillside Care Centre

Where is Hillside Care Centre located?

Hillside Care Centre is a residential care home in Hereford, Herefordshire, County of, HR2 7LB. You can view its exact location and get directions from the map on this page.

What type of care does Hillside Care Centre provide?

Hillside Care Centre is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

Does Hillside Care Centre provide dementia care?

Yes. Hillside Care Centre supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Hillside Care Centre offer respite or short-term care?

Yes. Hillside Care Centre offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Hillside Care Centre

Can Mum or Dad stay here if their dementia gets worse?

Yes. Hillside Care Centre is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Hillside Care Centre is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Hillside Care Centre offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Hillside Care Centre supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the West Midlands

Hillside Care Centre has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Hillside Care Centre. Actual fees depend on the room, the level of care and how it is funded.

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