Eastbank

Eastbank is a residential care home in Hereford, Herefordshire, County of (HR1 2SY). It holds a CQC rating of Good.

About Eastbank

Eastbank is a residential care home in Hereford. We support older people and younger adults, including people living with dementia, adults with learning disabilities, autistic adults and people with physical disabilities. Respite stays are available. Supporting people with such different needs under one roof only works if nobody is treated as a category. We take each person as they come, learn how they want their day to go and build support around that. Some residents want a lot of company and occupation. Others want quiet and predictability. There is room here for both. The building is arranged so that people with reduced mobility can get about safely and independently, and our staff are trained in moving and handling and in supporting people who communicate differently. Where somebody uses signing, pictures or objects we learn their way rather than expecting them to learn ours. For autistic residents we keep routines stable and flag change well in advance. For people living with dementia we keep the day predictable and calm and work out what reassures that particular person, since it is rarely the same twice. We involve families and advocates as much as each person wants, hold regular residents meetings and act on what is raised. If something is not working we would far rather be told early. Our most recent overall rating from the Care Quality Commission is good. Please come and look round and talk to the people who live here.

Care provided at Eastbank

Read the full inspection report on the CQC website.

Common questions about Eastbank

Where is Eastbank located?

Eastbank is a residential care home in Hereford, Herefordshire, County of, HR1 2SY. You can view its exact location and get directions from the map on this page.

What type of care does Eastbank provide?

Eastbank is registered to provide residential personal care, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Eastbank's CQC rating?

Eastbank is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 30 May 2019. You can read the full CQC report from the link on this page.

Does Eastbank provide dementia care?

Yes. Eastbank supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Eastbank offer respite or short-term care?

Yes. Eastbank offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Eastbank

Can Mum or Dad stay here if their dementia gets worse?

Yes. Eastbank is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Eastbank is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Eastbank offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Eastbank supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the West Midlands

Eastbank has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Eastbank. Actual fees depend on the room, the level of care and how it is funded.

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