Coldwells House

Logo of Coldwells House, a care home in Hereford, Herefordshire, County of, offering older person care, dementia care, mental health care and physical disability support.

Coldwells House is a residential care home in Hereford, Herefordshire, County of (HR1 1LH). It holds a CQC rating of Outstanding.

About Coldwells House

Coldwells House is a residential care home in Hereford. Those living here include older people, many living with dementia, people managing mental health conditions and people with physical disabilities. Respite stays are part of what we do. Our attention goes on ordinary comfort and on the parts of the day nobody inspects. Whether the food is worth finishing. How long a bell takes to answer at two in the morning. Whether the person helping you knows anything about you beyond your care plan. Whether anybody notices you have gone quiet for a couple of days. For residents living with dementia we keep the routine steady and the surroundings unchanged, and we ask relatives early for the history, because it is much harder to gather later and it is what makes somebody's remarks comprehensible rather than confusing. For residents with physical disabilities we plan around what a person can still manage themselves rather than what is fastest for us. Our overall rating from the Care Quality Commission is outstanding. We are proud of it and slightly wary of what it can imply, since a rating covers a period rather than a promise. What keeps it true is asking residents and relatives what we have stopped noticing, and then acting.

Care provided at Coldwells House

Read the full inspection report on the CQC website.

Common questions about Coldwells House

Where is Coldwells House located?

Coldwells House is a residential care home in Hereford, Herefordshire, County of, HR1 1LH. You can view its exact location and get directions from the map on this page.

What type of care does Coldwells House provide?

Coldwells House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Respite care. The full list of services is shown on this page.

What is Coldwells House's CQC rating?

Coldwells House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 12 January 2026. You can read the full CQC report from the link on this page.

Does Coldwells House provide dementia care?

Yes. Coldwells House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Coldwells House offer respite or short-term care?

Yes. Coldwells House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Coldwells House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Coldwells House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Coldwells House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Coldwells House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Coldwells House is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the West Midlands

Coldwells House has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Coldwells House. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More care homes in Hereford

Browse all care homes in Hereford.