Aston House
Aston House is a residential care home in Hereford, Herefordshire, County of (HR1 1TJ). It holds a CQC rating of Inadequate.
About Aston House
We at Aston House offer residential care in the welcoming city of Hereford, providing a supportive home for adults with a wide range of needs. As a dedicated residential care home in Hereford, we open our doors to older people, younger adults, and individuals living with learning disabilities, autism, or mental health conditions, whilst also offering respite stays for families who need trusted short term support. Set within the Herefordshire countryside and the wider West Midlands region, our home benefits from the calm and community spirit that this part of the country is known for. Residents can enjoy the gentle pace of local life, with the familiar surroundings of the HR postcode area offering a reassuring sense of place. Our environment has been shaped to feel like a genuine home rather than an institution, giving residents the comfort of personal space alongside shared areas where friendships can grow naturally. Our care approach is built around the individual. For older people, we focus on preserving dignity, independence, and daily routines that feel familiar and meaningful. For younger adults and those with learning disabilities or autism, we work to understand each person's communication style, preferences, and aspirations, supporting them to live life on their own terms. For residents living with mental health conditions, we offer a calm, structured environment where wellbeing is nurtured with patience and understanding. Our respite care gives family carers the reassurance of a safe, welcoming place for their loved one whilst they take time to rest or attend to other commitments. In practice, this means families can expect open conversations, personalised care planning, and a team that takes time to know each resident as a person. We understand that choosing a care home is one of the most significant decisions a family can make, and we aim to make that journey feel less daunting through honesty, warmth, and clear communication. We want to be transparent about our most recent CQC inspection, carried out on 15 April 2026, which resulted in an overall rating of Inadequate. Within this, our Effective and Well-led domains were rated Inadequate, whilst Safe, Caring, and Responsive were rated as Requires Improvement. We recognise the seriousness of these findings and are committed to acting on them with urgency and openness. Feedback from our regulator is a vital part of how we grow, and we are focused on making meaningful improvements across leadership, effectiveness, and the everyday experience of the people who live with us. We believe families deserve full honesty about where a home stands, and we welcome questions about the steps being taken to strengthen the quality of care we provide. If you are exploring care options in Hereford for a loved one, we warmly invite you to get in touch. Whether you are considering a permanent move, a short respite stay, or simply gathering information for the future, we are here to listen, answer your questions, and help you understand whether Aston House could be the right fit. Please reach out to arrange a conversation or a visit, and let us support you through this important decision with the compassion and openness your family deserves.
Care provided at Aston House
- Older person care
- Mental health care
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 15 April 2026
Read the full inspection report on the CQC website.
Common questions about Aston House
Where is Aston House located?
Aston House is a residential care home in Hereford, Herefordshire, County of, HR1 1TJ. You can view its exact location and get directions from the map on this page.
What type of care does Aston House provide?
Aston House is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Aston House's CQC rating?
Aston House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 15 April 2026. You can read the full CQC report from the link on this page.
Does Aston House offer respite or short-term care?
Yes. Aston House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Aston House
Can Mum or Dad stay here if their dementia gets worse?
No. Aston House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Aston House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Aston House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Aston House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
Aston House has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
Indicative figures for the West Midlands, not a quote from Aston House. Actual fees depend on the room, the level of care and how it is funded.
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