Westacres
Westacres is a residential care home in Basildon, Essex (SS15 6PP). It holds a CQC rating of Good.
About Westacres
Westacres is a residential care home in Basildon, and we support adults with learning disabilities and autistic people, adults living with mental ill health, and people with physical disabilities. Respite stays are available as well. We run a household rather than a unit. People here have their own rooms and their own belongings, and a genuine say over how the day goes. The staff team is kept consistent, because support from people who know you well is a different thing from support from whoever is on shift. Changes are explained in advance, the shape of the week holds, and we take sensory comfort seriously, since noise, light and busyness often decide whether a day goes well. Support covers personal care, medication, meals, money and the practical business of running a home, and wherever we can we do things alongside people rather than for them. Independence is much easier to keep than to recover, so if somebody can manage a task with a prompt, we prompt rather than take over. For residents living with mental ill health, what we mostly offer is steadiness: a settled place to live and a household that holds together when somebody has a difficult stretch. For those with physical disabilities the emphasis is on equipment that fits and transfers handled safely and without embarrassment. Our most recent overall rating from the Care Quality Commission is good. Families and professionals are welcome to visit and ask us whatever they need to know.
Care provided at Westacres
- Mental health care
- Learning disability and autism support
- Physical disability support
- Respite care
- Last CQC inspection: 16 April 2019
Read the full inspection report on the CQC website.
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Common questions about Westacres
Where is Westacres located?
Westacres is a residential care home in Basildon, Essex, SS15 6PP. You can view its exact location and get directions from the map on this page.
What type of care does Westacres provide?
Westacres is registered to provide residential personal care, with support that includes Mental health care, Learning disability and autism support, Physical disability support, Respite care. The full list of services is shown on this page.
What is Westacres's CQC rating?
Westacres is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 April 2019. You can read the full CQC report from the link on this page.
Does Westacres offer respite or short-term care?
Yes. Westacres offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Westacres
Can Mum or Dad stay here if their dementia gets worse?
No. Westacres is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Westacres is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Westacres offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Westacres has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
Indicative figures for the East, not a quote from Westacres. Actual fees depend on the room, the level of care and how it is funded.
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