Primecare
Primecare is a residential care home in Basildon, Essex (SS16 4QL). It holds a CQC rating of Good.
About Primecare
Primecare is a residential care home in Basildon for older people, including those living with dementia and residents with sight or hearing loss, and we also support some younger adults whose needs suit a home of this kind. We are not a nursing home, so what we do well is personal care, a settled daily rhythm and knowing the people who live here as individuals. We help with washing and dressing, medication, meals and whatever else has become difficult, and we leave people in charge of the rest. Residents decide when they get up and go to bed, where they spend the day, what they eat and whether they want company. For residents living with dementia we keep the house familiar and the staff consistent, explain what is happening as we go and try to understand what is behind a change in mood rather than treating it as a symptom to manage. Where somebody has sight or hearing loss we adapt how we communicate, say who we are as we come into a room and take care not to move things without mentioning it. Meals are cooked here and we ask people what they actually want to eat. Visitors are welcome and families are free to stay for a cup of tea or take a relative out. Respite stays are available. Please ring us if you would like to come and look round.
Care provided at Primecare
- Older person care
- Dementia care
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 7 May 2024
Read the full inspection report on the CQC website.
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Common questions about Primecare
Where is Primecare located?
Primecare is a residential care home in Basildon, Essex, SS16 4QL. You can view its exact location and get directions from the map on this page.
What type of care does Primecare provide?
Primecare is registered to provide residential personal care, with support that includes Older person care, Dementia care, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Primecare's CQC rating?
Primecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 May 2024. You can read the full CQC report from the link on this page.
Does Primecare provide dementia care?
Yes. Primecare supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Primecare offer respite or short-term care?
Yes. Primecare offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Primecare
Can Mum or Dad stay here if their dementia gets worse?
Yes. Primecare is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Primecare is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Primecare offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Primecare supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Primecare has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the East, not a quote from Primecare. Actual fees depend on the room, the level of care and how it is funded.
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