The Olde Coach House

The Olde Coach House is a residential care home in Hessle, East Riding of Yorkshire (HU13 9LW). It holds a CQC rating of Requires Improvement.

About The Olde Coach House

The Olde Coach House is a residential care home in Hessle for older people who need help with daily living. We support people living with dementia, people with mental health needs, people with physical disabilities and people with sight or hearing loss, and we offer respite stays. Our everyday work is the ordinary business of a household run well. Help with washing, dressing and moving about at the person's own pace and as privately as possible. Medication managed properly. Meals cooked here with real choice. Rooms that people make their own. Where there is sensory loss we attend to lighting, contrast and hearing aids that have actually been checked. We should be open about where we stand. Our most recent inspection by the Care Quality Commission rated us requires improvement overall. We did not dispute the findings. Since then we have strengthened staffing and supervision, tightened how we manage medicines and the records we keep, and had senior staff check the care actually being given rather than the care described on paper. That work continues and we are not going to claim it is finished. We would far rather raise this ourselves and answer questions honestly than leave a family to find it out later. Anyone considering the home is welcome to visit, see how things are now, talk to the people who live here, and ask us anything at all.

Care provided at The Olde Coach House

Read the full inspection report on the CQC website.

Common questions about The Olde Coach House

Where is The Olde Coach House located?

The Olde Coach House is a residential care home in Hessle, East Riding of Yorkshire, HU13 9LW. You can view its exact location and get directions from the map on this page.

What type of care does The Olde Coach House provide?

The Olde Coach House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is The Olde Coach House's CQC rating?

The Olde Coach House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 12 January 2023. You can read the full CQC report from the link on this page.

Does The Olde Coach House provide dementia care?

Yes. The Olde Coach House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Olde Coach House offer respite or short-term care?

Yes. The Olde Coach House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Olde Coach House

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Olde Coach House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. The Olde Coach House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. The Olde Coach House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. The Olde Coach House is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the Yorkshire & Humberside

The Olde Coach House has not published its fees yet. These are typical weekly fees for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from The Olde Coach House. Actual fees depend on the room, the level of care and how it is funded.

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