Hillside House

Logo of Hillside House, a care home in Sidmouth, Devon, offering older person care, physical disability support and sensory impairment support.

Hillside House is a residential care home in Sidmouth, Devon (EX10 0DE). It holds a CQC rating of Outstanding.

About Hillside House

Hillside House is a residential care home in Sidmouth, Devon. We are home to older people, including people with physical disabilities and people living with sight or hearing loss, and respite stays are part of what we do. Our list is short. Warm, well fed, promptly helped, and left in peace when peace is what is wanted. Residents keep their own hours. Where a resident communicates differently, whether through sight, hearing or anything else, we settle that properly at the start and everybody uses the same approach consistently. Done badly it makes a person's world much smaller than it needs to be. For residents with physical disabilities we plan around what a person can still manage themselves rather than what is fastest for us. Relatives are part of how we work rather than visitors to it. They usually know things about a person that no assessment captures, and we ask them. Our overall rating from the Care Quality Commission is outstanding. We are pleased with it and wary of what it can imply, since a rating covers a period rather than a promise. What keeps it true is the ordinary daily attention that earned it, and asking relatives what we have stopped noticing.

Care provided at Hillside House

Read the full inspection report on the CQC website.

Common questions about Hillside House

Where is Hillside House located?

Hillside House is a residential care home in Sidmouth, Devon, EX10 0DE. You can view its exact location and get directions from the map on this page.

What type of care does Hillside House provide?

Hillside House is registered to provide residential personal care, with support that includes Older person care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is Hillside House's CQC rating?

Hillside House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 5 December 2018. You can read the full CQC report from the link on this page.

Does Hillside House offer respite or short-term care?

Yes. Hillside House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Hillside House

Can Mum or Dad stay here if their dementia gets worse?

No. Hillside House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Hillside House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Hillside House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Hillside House is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Hillside House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Hillside House. Actual fees depend on the room, the level of care and how it is funded.

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