Hilldales Residential Care Home
Hilldales Residential Care Home is a residential care home in Ilfracombe, Devon (EX34 9JS). It holds a CQC rating of Good.
About Hilldales Residential Care Home
We at Hilldales Residential Care Home offer compassionate residential care in the coastal town of Ilfracombe, Devon, where our welcoming home provides a genuine sense of belonging for every person who joins us. Nestled within this much loved North Devon community, our home benefits from the calm, restorative atmosphere that Ilfracombe is known for, whilst remaining close to local amenities, familiar landmarks, and the natural beauty of the surrounding coastline. Our environment has been carefully shaped to feel like a true home rather than an institution. Comfortable communal areas invite conversation and companionship, whilst quieter corners offer space for reflection, reading, or simply enjoying a cup of tea. Residents are encouraged to personalise their own rooms, bringing treasured belongings, photographs, and mementos that make each space feel unmistakably theirs. The South West setting means fresh sea air is never far away, and our location within the EX postcode area makes visiting straightforward for family and friends travelling from across Devon and beyond. The breadth of care we provide reflects our commitment to supporting people through many different stages and circumstances of life. Alongside our core focus on older person care and residential care, we offer specialist support for those living with dementia, providing gentle routines, familiar surroundings, and a patient, understanding approach that helps residents feel safe and valued. Our experience also extends to supporting adults with mental health needs, physical disabilities, and visual or hearing impairments, ensuring that individual requirements are met with dignity and thoughtfulness. We welcome younger adults as well as older residents, and we are able to support people navigating recovery from alcohol or drug misuse, always in a non judgemental and respectful manner. For families needing shorter term support, our respite care offers a trusted place for loved ones to stay, whether following a hospital discharge, during a family holiday, or simply to provide a well earned break for carers at home. In practice, this range of specialisms means residents receive personalised support shaped around who they are, not just what they need. Care plans are developed with the individual and their family, revisited regularly, and adapted as circumstances change. Whether someone requires gentle prompting through the day, more comprehensive assistance with daily living, or sensitive support during a challenging period, our aim is always the same: to help each person live as fully, comfortably, and independently as possible. Families tell us how much they value being kept informed, listened to, and treated as partners in their loved one's care, and we believe this open, honest relationship is at the heart of good residential care. We are proud that our most recent CQC inspection, carried out in October 2025, rated Hilldales Residential Care Home as Good overall, with Good ratings across every one of the five key domains: Safe, Effective, Caring, Responsive, and Well led. For families, these consistent ratings offer meaningful reassurance. They reflect that the people who live here are safe, that our care achieves positive outcomes, that our team treats residents with kindness and respect, that we respond thoughtfully to individual needs, and that our home is guided by strong, attentive leadership. Behind every rating are the small daily moments that truly define good care: a warm greeting in the morning, a shared laugh over lunch, patience during a difficult afternoon, and the quiet reassurance of knowing someone is always nearby. Choosing a care home is one of the most important and emotional decisions a family can make, and we understand the weight that comes with it. If you are exploring options for yourself or a loved one, we would be delighted to welcome you to Hilldales, show you around, and answer any questions you may have. Whether you are considering long term residential care, dementia support, respite, or specialist support for a younger adult,
Care provided at Hilldales Residential Care Home
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Respite care
- Last CQC inspection: 20 October 2025
Read the full inspection report on the CQC website.
Common questions about Hilldales Residential Care Home
Where is Hilldales Residential Care Home located?
Hilldales Residential Care Home is a residential care home in Ilfracombe, Devon, EX34 9JS. You can view its exact location and get directions from the map on this page.
What type of care does Hilldales Residential Care Home provide?
Hilldales Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Hilldales Residential Care Home's CQC rating?
Hilldales Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 October 2025. You can read the full CQC report from the link on this page.
Does Hilldales Residential Care Home provide dementia care?
Yes. Hilldales Residential Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Hilldales Residential Care Home offer respite or short-term care?
Yes. Hilldales Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Hilldales Residential Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Hilldales Residential Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Hilldales Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Hilldales Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Hilldales Residential Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South West
Hilldales Residential Care Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,300 per week per person, typical range
- Dementia care: £1,100 to £1,400 per week per person, typical range
Indicative figures for the South West, not a quote from Hilldales Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.
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