Westcliff House

Westcliff House is a residential care home in Dawlish, Devon (EX7 9DN). It holds a CQC rating of Good.

About Westcliff House

Here at Westcliff House, we offer residential care for adults in the heart of Dawlish, a town we think is genuinely one of the loveliest spots in Devon. The sea air, the friendly community and the unhurried pace of life here all play a part in the wellbeing of the people who live with us, and we would not have it any other way. We support older people, individuals with learning disabilities or autism, people living with mental health needs, and those who come to us for a short respite stay. Every person who walks through our door is different, and we take the time to understand what matters to each individual, what their routines look like, what makes them feel at home, and what kind of support helps them to live as independently and comfortably as possible. Our team has been rated Good by the Care Quality Commission, which reflects the consistent, attentive approach we bring to everything we do here. We are proud of that recognition, though honestly the thing we care most about is hearing from residents and their families that they feel safe, settled and genuinely looked after. Respite care is something we think deserves particular mention. Whether a family carer needs a break or someone simply wants to try residential living before committing to a longer stay, we welcome short term residents with exactly the same warmth and attention as those who live with us permanently. Westcliff House is a real community. Staff know residents by name, know their stories and know what a good day looks like for each person. If you are considering care for yourself or someone you love, we would be very happy to have a conversation and show you around.

Care provided at Westcliff House

Read the full inspection report on the CQC website.

Common questions about Westcliff House

Where is Westcliff House located?

Westcliff House is a residential care home in Dawlish, Devon, EX7 9DN. You can view its exact location and get directions from the map on this page.

What type of care does Westcliff House provide?

Westcliff House is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is Westcliff House's CQC rating?

Westcliff House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 January 2020. You can read the full CQC report from the link on this page.

Does Westcliff House offer respite or short-term care?

Yes. Westcliff House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Westcliff House

Can Mum or Dad stay here if their dementia gets worse?

No. Westcliff House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Westcliff House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Westcliff House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Westcliff House is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Westcliff House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Westcliff House. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Westcliff House

Respite Care at Westcliff House

Short stays serve two purposes, giving a regular carer a break and letting someone try a home without committing to it. Westcliff House is registered for respite, and one or two weeks is a common minimum, with summer and Christmas booked furthest ahead. Send familiar clothes, toiletries, labelled medication and something from home for the bedside.

Residential Care at Westcliff House

What separates a residential home from a nursing home is the presence of a registered nurse, not the warmth of the care. Westcliff House is registered for residential care, which covers meals, help with washing and dressing, prompting medication, laundry and company through the day. Anyone with a condition needing regular clinical attention, such as complex wounds or a tube feed, may need a nursing placement instead. Devon usually pays in the region of £750 to £900 a week for a funded place, which sits below typical private fees locally. Families should therefore ask whether a top up would be required and who would be expected to pay it. It is also worth asking what the home does when a resident's health declines.

Older Person Care at Westcliff House

A bath when you want one, breakfast at a reasonable hour and someone who notices when you are off colour describe most of what older residents actually need. Westcliff House in Dawlish is registered to provide that support, alongside help with medication and the company of other people. Night cover is the question families most often forget, so ask how many staff are awake overnight and how quickly call bells are answered. Ask whether residents keep their own routines, because a home that wakes everyone at seven suits some people and not others. Inspectors rated the home good, though that visit was back in January 2020, so recent accounts from current families are worth seeking out. Weekly fees in the South West commonly fall between £1000 and £1300.

Mental Health at Westcliff House

Living with a serious mental health condition is easier where staff are steady, expectations are clear and nobody is treated as a problem to be contained. Westcliff House is registered to support adults with mental health needs. Ask what training the team holds, how a crisis is handled, and how closely the home works with community mental health services.

Learning Disability and Autism at Westcliff House

Autistic adults and people with a learning disability tend to do best where the day is predictable and communication is plain, and Westcliff House holds a registration covering that group. Ask how a support plan is agreed with the person, how sensory sensitivities are recorded and how independence is built rather than managed away. Councils and health commissioners usually fund these placements and review them at least yearly.

Explore more

More care homes in Dawlish

Browse all care homes in Dawlish.