In Caring Hands St Austell
In Caring Hands St Austell is a residential care home in St. Austell, Cornwall (PL25 4DS). It holds a CQC rating of Good.
About In Caring Hands St Austell
We at In Caring Hands St Austell are proud to offer compassionate residential care home support in the heart of St. Austell, Cornwall. Nestled within the welcoming community of the PL postcode area, our home provides a nurturing environment where residents feel truly at ease, valued, and understood from the moment they arrive. Set within the tranquil surroundings of St. Austell, our home benefits from the gentle pace and natural beauty that Cornwall is so cherished for. The South West offers a peaceful backdrop that we believe contributes meaningfully to the wellbeing of those in our care, whilst our location keeps residents connected to the local community, familiar landmarks, and the loved ones who visit them. Our care approach is broad and thoughtfully tailored, reflecting the diverse needs of the individuals who call our home their own. We provide dedicated older person care and residential care, alongside specialist support for those living with dementia. For families navigating a dementia diagnosis, this means their relative receives patient, person centred attention from a team who understand the importance of routine, familiarity, and dignity. We also welcome younger adults and offer support for people with learning disabilities and autism, recognising that every resident deserves a life shaped by their own preferences, aspirations, and rhythms. Our mental health support is delivered with sensitivity and respect, and we are equipped to care for residents living with physical disabilities or visual and hearing impairments, ensuring the environment and daily routines are adapted to promote independence wherever possible. For families in need of short term support, our respite care offers reassurance and continuity, whether following a hospital stay, during a family holiday, or simply to provide a trusted break for regular carers. We also provide specialist care for individuals with eating disorders, offering a considered and compassionate approach in partnership with healthcare professionals and loved ones. In practice, this breadth of specialism means that residents benefit from a team accustomed to seeing the whole person, not just a diagnosis. Care plans are shaped around individual histories, preferences, and goals, and family members are encouraged to remain closely involved in decisions and daily life. We believe communication with relatives is a cornerstone of good care, and we work hard to ensure families feel informed, welcomed, and reassured. Our commitment to quality is reflected in our Care Quality Commission rating of Good, awarded following our most recent inspection in June 2021. Every one of the five key domains inspected, Safe, Effective, Caring, Responsive, and Well led, was rated Good. For families, this independent assessment offers meaningful confidence that our home meets the standards expected across safety, leadership, and the everyday experience of those we support. We remain dedicated to maintaining and building upon this standard, listening carefully to residents, relatives, and colleagues to continually refine what we do. Choosing a care home is one of the most significant decisions a family can make, and we understand the weight of that responsibility. If you are exploring residential care in St. Austell or the wider Cornwall area, we warmly invite you to get in touch. Whether you are seeking long term care, respite, or specialist support for a loved one, we would be delighted to answer your questions, share more about our home, and welcome you for a visit whenever you are ready.
Care provided at In Caring Hands St Austell
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Respite care
- Last CQC inspection: 17 June 2021
Read the full inspection report on the CQC website.
Common questions about In Caring Hands St Austell
Where is In Caring Hands St Austell located?
In Caring Hands St Austell is a residential care home in St. Austell, Cornwall, PL25 4DS. You can view its exact location and get directions from the map on this page.
What type of care does In Caring Hands St Austell provide?
In Caring Hands St Austell is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is In Caring Hands St Austell's CQC rating?
In Caring Hands St Austell is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 June 2021. You can read the full CQC report from the link on this page.
Does In Caring Hands St Austell provide dementia care?
Yes. In Caring Hands St Austell supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does In Caring Hands St Austell offer respite or short-term care?
Yes. In Caring Hands St Austell offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about In Caring Hands St Austell
Can Mum or Dad stay here if their dementia gets worse?
Yes. In Caring Hands St Austell is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. In Caring Hands St Austell is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. In Caring Hands St Austell offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. In Caring Hands St Austell supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South West
In Caring Hands St Austell has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,300 per week per person, typical range
- Dementia care: £1,100 to £1,400 per week per person, typical range
Indicative figures for the South West, not a quote from In Caring Hands St Austell. Actual fees depend on the room, the level of care and how it is funded.
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