Viola House

Viola House is a residential care home in Wembley, Brent (HA9 7QE). It holds a CQC rating of Good.
About Viola House
Viola House is a residential home in Wembley, in the borough of Brent. We support adults with a learning disability and autistic adults, most of them younger adults, and we offer respite stays as well as permanent places. This is a house on a street rather than an institution, and that is not a small distinction. The people who live here have their own rooms and their own things and a real say in how a week looks. Support plans are agreed with the person and written in language the person can actually read. Staff are matched to people with some thought instead of being allocated to whoever is on shift. Support means doing things with people rather than to them or for them. Cooking, shopping, budgeting, travel, appointments, keeping in touch with family, and dealing with organisations that were plainly not designed for people who think differently. Where somebody needs a great deal of structure and predictability in order to feel safe, we hold that routine consistently. Brent is busy, mixed and well connected, and several of the people here are out most days, with support or without it. That independence is the point rather than a risk to be managed away. The Care Quality Commission rates us good overall. Come and meet the people who live here.
Care provided at Viola House
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 21 June 2023
Read the full inspection report on the CQC website.
Common questions about Viola House
Where is Viola House located?
Viola House is a residential care home in Wembley, Brent, HA9 7QE. You can view its exact location and get directions from the map on this page.
What type of care does Viola House provide?
Viola House is registered to provide residential personal care, with support that includes Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Viola House's CQC rating?
Viola House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 June 2023. You can read the full CQC report from the link on this page.
Does Viola House offer respite or short-term care?
Yes. Viola House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Viola House
Can Mum or Dad stay here if their dementia gets worse?
No. Viola House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Viola House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Viola House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Viola House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
Viola House has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
Indicative figures for the London, not a quote from Viola House. Actual fees depend on the room, the level of care and how it is funded.
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