Alexandra House

Logo of Alexandra House, a care home in Poole, Bournemouth, Christchurch and Poole, offering older person care, dementia care, physical disability support and sensory impairment support.

Alexandra House is a residential care home in Poole, Bournemouth, Christchurch and Poole (BH14 9EW). It holds a CQC rating of Good.

About Alexandra House

Alexandra House is a residential care home in Poole. We provide care for older people, including people living with dementia, people with physical disabilities and people with visual or hearing impairment, and we offer respite stays alongside permanent places. We are a residential home rather than a clinical setting, and the day here belongs to the people living in it. Some like an early start and a bit of company; others prefer a slow morning and a quiet afternoon. Our part is to make either possible, and to help with washing, dressing, medication, meals and getting about in a way that supports independence rather than replacing it. Dementia care is central to our work. We take time to learn each person's history, habits and the things that reassure them, because that knowledge is what lets staff respond to the feeling behind a difficult moment rather than simply react to the behaviour. Where a resident has a physical disability we make sure equipment is properly set up and that staff use it confidently, and where there is a sight or hearing impairment we adapt how we communicate and keep things where the person expects to find them. Respite stays get the same planning as any other admission. Our most recent overall rating from the Care Quality Commission is good, which we treat as a foundation rather than a finishing line. You are very welcome to visit Alexandra House and see the home on an ordinary day.

Care provided at Alexandra House

Read the full inspection report on the CQC website.

Common questions about Alexandra House

Where is Alexandra House located?

Alexandra House is a residential care home in Poole, Bournemouth, Christchurch and Poole, BH14 9EW. You can view its exact location and get directions from the map on this page.

What type of care does Alexandra House provide?

Alexandra House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is Alexandra House's CQC rating?

Alexandra House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 July 2024. You can read the full CQC report from the link on this page.

Does Alexandra House provide dementia care?

Yes. Alexandra House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Alexandra House offer respite or short-term care?

Yes. Alexandra House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Alexandra House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Alexandra House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Alexandra House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Alexandra House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Alexandra House is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Alexandra House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Alexandra House. Actual fees depend on the room, the level of care and how it is funded.

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