Nursing Homes in Staines-upon-thames

Staines-upon-thames has 4 CQC registered nursing homes. 2 are rated Good, 1 Outstanding, 1 Requires improvement. 2 of the 4 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

What nursing care in Staines-upon-thames involves and what to look for

Clinical care on the premises

The practical difference a nursing home makes is that clinical care no longer has to be sent for. Each of the four providers listed here is registered to have qualified nurses on shift, which allows wound care, management of unstable conditions, feeding support and end of life care to be handled in the building rather than through repeated hospital admissions. Personal care continues alongside it: washing, dressing, medication, meals and company. Ask each manager how many nurses are rostered overnight and at weekends, since that is where cover thins first.

A listing with unusually wide variation

These four homes sit further apart than most. Hithermoor House holds a rating of Outstanding and Glebe House Care Home a rating of Good, while Whitegates Care Centre Limited has been rated Requires Improvement and Church View has been rated Inadequate. A judgement at either end of that scale deserves the report behind it rather than the label alone. Where a home has been rated Inadequate, read the findings in full, check the date of the inspection, and ask the manager directly and in writing what has changed since.

What a visit should tell you

Go in the late afternoon or early evening, when staffing is at its thinnest and little can be staged. Listen for whether call bells are answered, watch whether residents are spoken with rather than about, and ask whether the nurse in charge can describe the people in their care without reaching for a file. Ask how care plans are revised when a condition deteriorates, and how quickly a general practitioner or specialist can be brought in.

Getting an assessment and sorting out funding in Staines-upon-thames

The assessment to request first

A care needs assessment is the proper first step and is open to anyone who appears to need care and support, whatever their savings. It should establish whether nursing care, rather than residential care, is the appropriate form of support, and the written outcome gives every home the same brief. A request to London Borough of Richmond upon Thames Adult Social Care sets that in motion, and anyone providing unpaid care can ask for a carer assessment of their own at the same time.

Why nursing fees have more than one payer

Once a registered nursing need is confirmed, the health service pays a contribution towards the nursing element of the fee, and that money goes directly to the home whether or not the placement is otherwise publicly funded. A financial assessment then sets capital and income against the national thresholds, and the authority may meet part of the remainder where capital falls below the upper threshold, its share reducing as capital rises. Above that point the balance is normally met privately.

Getting the numbers in writing

Ask every home to confirm its weekly fee in writing and to state plainly whether the nursing contribution has already been taken off the figure quoted, because that single question prevents most of the confusion that follows. Check what falls outside the weekly charge, what notice is given before a rise, and what happens to the arrangement if a resident's needs increase.

Related searches

• Home Care in Staines-upon-thames

Nursing Homes near Staines-upon-thames

• Chertsey
• West Drayton
• Hounslow
• Windsor
• Hayes
• West Byfleet
• Twickenham
• Ascot
• Slough