Hithermoor House
Hithermoor House is a nursing home in Staines-upon-thames, Surrey (TW19 6AZ). It holds a CQC rating of Outstanding.
About Hithermoor House
At Hithermoor House, we provide nursing home care in Staines upon Thames, Surrey, supporting a genuinely varied community of people. Our work spans older person care, nursing care, learning disability and autism support, physical disability, younger adults, and respite care, which means we have built real experience across quite different needs and life circumstances. We are proud to hold an Outstanding rating from the Care Quality Commission. That recognition matters to us not because of what it says on paper, but because it reflects the effort our whole team puts into getting things right for each individual we support. It is easy to say that everyone is treated as an individual; we try to actually show it in how we plan care, how we spend time with people, and how we listen when something is not working as well as it should. Respite care is something we take particularly seriously. We understand that coming into a care setting, even for a short stay, can feel unsettling, and we work hard to make sure people feel genuinely welcome and comfortable from the moment they arrive. Families tell us that knowing their relative is well looked after gives them real peace of mind, and that matters to us enormously. Our nursing team works closely with everyone else in the home, whether that is care staff, activities coordinators, or visiting professionals, to make sure the clinical side of things never feels separate from the rest of daily life. Good nursing care and a warm, homely atmosphere are not opposites, and we work to hold both together. If you are considering Hithermoor House for yourself or someone you care about, we would always encourage you to come and visit. It is the best way to get a proper feel for who we are.
Care provided at Hithermoor House
- Older person care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 18 May 2023
Read the full inspection report on the CQC website.
Common questions about Hithermoor House
Where is Hithermoor House located?
Hithermoor House is a nursing home in Staines-upon-thames, Surrey, TW19 6AZ. You can view its exact location and get directions from the map on this page.
What type of care does Hithermoor House provide?
Hithermoor House is registered to provide nursing and personal care, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Hithermoor House's CQC rating?
Hithermoor House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 18 May 2023. You can read the full CQC report from the link on this page.
Does Hithermoor House offer respite or short-term care?
Yes. Hithermoor House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Hithermoor House
Can Mum or Dad stay here if their dementia gets worse?
No. Hithermoor House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
Yes. Yes. Hithermoor House is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Hithermoor House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Hithermoor House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Hithermoor House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Hithermoor House. Actual fees depend on the room, the level of care and how it is funded.
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