Birchwood Grove
Birchwood Grove is a nursing home in Haywards Heath, West Sussex (RH16 1QA). It holds a CQC rating of Good.
About Birchwood Grove
Birchwood Grove is a nursing home in Haywards Heath, West Sussex, with qualified nurses on duty at every hour of the day and night. We care for older people whose health needs have gone beyond what residential care or support at home can manage, for people living with dementia, for those managing mental ill health and for younger adults who need nursing support. Respite stays are available too. Nursing here covers medication, wound care, continence, nutrition, mobility and the monitoring of long term conditions, and we work closely with local health professionals so that changes are picked up early rather than late. The reason for getting that right is so that everything else about life can carry on normally. Residents bring their own furniture, photographs and habits with them and keep their own opinions about how a day should run. People choose when to get up, where to sit, what they want to eat and whose company they want. Where somebody needs longer for personal care or for moving about, they get it. For residents living with dementia we keep the setting calm and predictable and take the trouble to learn who a person has always been, which usually matters more than any technique on a difficult day. Our most recent overall rating from the Care Quality Commission is good. If you are looking at nursing care in West Sussex, please arrange to visit and meet the team.
Care provided at Birchwood Grove
- Older person care
- Dementia care
- Mental health care
- Younger adults care
- Respite care
- Last CQC inspection: 4 July 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Birchwood Grove. Report published 4 July 2019.
- 23 May 2019
- 24 places, 24 people were using the service at the time
Safe
CQC rated this area Requires improvement. Inspectors found that people were given their medicines safely, but some medicine management needed to improve. Most risks had been identified, with ways to reduce them. The move to electronic care plans meant some records lacked specific details or guidance, although paper care plans were still available. People and staff felt there were enough staff.
Effective
Staff had received training that the provider considered mandatory. Specialist training was arranged when a member of staff had a specific role. Inspectors found links with other health and social care professionals. People were supported to have choice and control of their lives, and staff supported them in the least restrictive way possible.
Caring
Inspectors found that staff were kind and knew the people living at the home well. Staff respected people's privacy and dignity throughout the inspection.
Responsive
People had care plans that were personalised. The plans gave staff a range of information about each person's needs and wishes. People were able to take part in a range of activities during the inspection.
Well-led
Systems were in place to check the quality and safety of care. Inspectors found that the management aimed to be open and to keep developing the support people received. When issues were found, action was being taken to put them right. The management knew they had to tell CQC about certain events.
What people told the inspectors
People and their relatives told inspectors they were happy living at the home and felt safe. People were comfortable around staff.
Since the last inspection
Rated Good in July 2019, the same overall rating as before (Good).
Safe is still Requires improvement; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 4 July 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 21 December 2016: Routine inspection, rated Good
- 7 December 2015: Routine inspection, rated Requires improvement
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Birchwood Grove compares in Mid Sussex
Measured against the 42 care homes for older people registered in Mid Sussex. The dark dot is this home.
- Size
- 27 places. Smaller than 32 of the 42 homes. The local average is 42 places.
- CQC rating
- Good. 34 of the 42 homes (81%) are rated Good or Outstanding. Across West Sussex the figure is 78%.
- Latest report
- 4 July 2019. 28 of the 42 homes have published a newer inspection report since.
- Registered
- April 2014. 19 of the 42 homes registered more recently.
- Care offered
- Nursing and dementia care. Of the 42 homes, 21 offer nursing care and 28 offer dementia care.
- Food hygiene
- 4 out of 5. The same rating as 3 of the 39 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Mid Sussex.
The local picture: Mid Sussex
What the numbers say about care for older people in Mid Sussex, in West Sussex.
What care costs in West Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £1,033 | £1,343 to £1,804 (Middle half of prices from 14 West Sussex homes. Median £1,579.) |
| Nursing care | £1,125 | £1,617 to £2,080 (South East figure, because too few West Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few West Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few West Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 18,500. Rising to 21,800 by 2035, up 17%
- People aged 85 and over: 5,100. Rising to 8,000 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 2,400. Rising to 3,100 by 2035, up 27%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Care home beds per 1,000 people aged 75+: 85. West Sussex average is 83.
- Care homes, last 12 months: 1 opened, 0 closed. 3 changed owner, covering 125 beds.
- Care home beds filled across West Sussex: 85%. The 12 month average is 84%.
- Who pays, across West Sussex (estimate): 34% council, 51% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Birchwood Grove
Facts from public registers, and what is close by.
- Registered with CQC
- 1 April 2014, so 12 years.
- Food hygiene rating
- 4 out of 5. Good. Last inspected by the local council on 16 February 2026.
- Run by
- Archmore Care Services Ltd, which runs 3 adult social care services in England. All 3 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Birchwood Grove
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Princess Royal Hospital, Haywards Heath, 1.1 miles away
It is about 1.1 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Haywards Heath Station, 0.3 miles away
- Wivelsfield Station, 3 miles away
- Balcombe Station, 3.8 miles away
Around Birchwood Grove
- H: Birchwood Grove
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Birchwood Grove
Where is Birchwood Grove located?
Birchwood Grove is a nursing home in Haywards Heath, West Sussex, RH16 1QA. You can view its exact location and get directions from the map on this page.
What type of care does Birchwood Grove provide?
Birchwood Grove is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Birchwood Grove's CQC rating?
Birchwood Grove is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 July 2019. You can read the full CQC report from the link on this page.
Does Birchwood Grove provide dementia care?
Yes. Birchwood Grove supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Birchwood Grove offer respite or short-term care?
Yes. Birchwood Grove offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Birchwood Grove
Can Mum or Dad stay here if their dementia gets worse?
Yes. Birchwood Grove is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Birchwood Grove is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Birchwood Grove offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Birchwood Grove supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Birchwood Grove has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Birchwood Grove. Actual fees depend on the room, the level of care and how it is funded.
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