Hallmark Manor Luxury Care Home
Hallmark Manor Luxury Care Home is a nursing home in Banstead, Surrey (SM7 1BS). It holds a CQC rating of Good.
About Hallmark Manor Luxury Care Home
Banstead Manor is a care home with nursing in Banstead in Surrey. We care for older people and younger adults who need nursing support, including people living with dementia and people with physical disabilities, and we take respite bookings. We put real effort into the surroundings here, because where somebody lives affects how they feel every day. But a comfortable building counts for very little if the care inside it is thoughtless, so most of our attention goes on the ordinary things. People choose when they get up, what they wear, what is on the plate and how the afternoon goes. We knock, we explain what we are about to do, and we wait to be told it is all right. Having qualified nurses on site around the clock means people whose health is genuinely complicated can stay with us as things change, rather than moving on at the point continuity matters most. Wounds, pain, continence, nutrition, medication and safe movement are all managed properly here. Dementia asks for a familiar day above anything we could add. We keep things recognisable, we avoid surprises, and when somebody is unsettled we look for the reason rather than trying to smooth it over. Relatives usually hold the useful detail and we want to hear it, including what they assume is too small to mention. At our most recent inspection the Care Quality Commission rated us good overall, and we keep asking residents and families where we fall short.
Care provided at Hallmark Manor Luxury Care Home
- Older person care
- Dementia care
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 23 July 2021
Read the full inspection report on the CQC website.
How Hallmark Banstead Manor Luxury Care Home compares in Reigate and Banstead
Measured against the 57 care homes for older people registered in Reigate and Banstead. The dark dot is this home.
- Size
- 77 places. Larger than 48 of the 57 homes. The local average is 41 places.
- CQC rating
- Good. 42 of the 57 homes (74%) are rated Good or Outstanding. Across Surrey the figure is 70%.
- Latest report
- 23 July 2021. 37 of the 57 homes have published a newer inspection report since.
- Registered
- May 2019. 20 of the 57 homes registered more recently.
- Care offered
- Nursing and dementia care. Of the 57 homes, 27 offer nursing care and 33 offer dementia care.
- Food hygiene
- 4 out of 5. The same rating as 6 of the 37 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Reigate and Banstead.
The local picture: Reigate and Banstead
What the numbers say about care for older people in Reigate and Banstead, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 15,600. Rising to 18,300 by 2035, up 18%
- People aged 85 and over: 4,700. Rising to 7,000 by 2035, up 50%
- Living with dementia, aged 65 and over (estimate): 2,100. Rising to 2,700 by 2035, up 27%
- Dementia diagnosis rate: 71%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 115. Surrey average is 90.
- Care homes, last 12 months: 2 opened, 3 closed. 1 changed owner, covering 53 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 1.8 miles: 32 The Avenue Cheam. Application for a 15 bed care home. Submitted 17 June 2025. Decision pending.
- 3 miles: 8 Hollymoor Lane Epsom Surrey. Application for a 5 bed care home through a change of use. Submitted 15 August 2025. Approved 20 October 2025.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Hallmark Banstead Manor Luxury Care Home
Facts from public registers, and what is close by.
- Registered with CQC
- 24 May 2019, so 7 years.
- Food hygiene rating
- 4 out of 5. Good. Last inspected by the local council on 25 August 2026.
- Run by
- Hallmark Care Homes (Banstead) Limited, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Hallmark Banstead Manor Luxury Care Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Epsom Hospital, Epsom, 2.7 miles away
It is about 2.7 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Banstead Station, 0.6 miles away
- Epsom Downs Station, 1.2 miles away
- Tattenham Corner Station, 1.6 miles away
Around Hallmark Banstead Manor Luxury Care Home
- H: Hallmark Banstead Manor Luxury Care Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
More local care news for Surrey
Common questions about Hallmark Manor Luxury Care Home
Where is Hallmark Manor Luxury Care Home located?
Hallmark Manor Luxury Care Home is a nursing home in Banstead, Surrey, SM7 1BS. You can view its exact location and get directions from the map on this page.
What type of care does Hallmark Manor Luxury Care Home provide?
Hallmark Manor Luxury Care Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Hallmark Manor Luxury Care Home's CQC rating?
Hallmark Manor Luxury Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 July 2021. You can read the full CQC report from the link on this page.
Does Hallmark Manor Luxury Care Home provide dementia care?
Yes. Hallmark Manor Luxury Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Hallmark Manor Luxury Care Home offer respite or short-term care?
Yes. Hallmark Manor Luxury Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Hallmark Manor Luxury Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Hallmark Banstead Manor Luxury Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Hallmark Banstead Manor Luxury Care Home is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Hallmark Banstead Manor Luxury Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Hallmark Banstead Manor Luxury Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Hallmark Banstead Manor Luxury Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Hallmark Banstead Manor Luxury Care Home. Actual fees depend on the room, the level of care and how it is funded.
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