Windsor House Care Home
Windsor House Care Home is a nursing home in Cannock, Staffordshire (WS12 1HY). It holds a CQC rating of Requires Improvement.
About Windsor House Care Home
At Windsor House Care Home in Cannock, Staffordshire, we provide nursing care for older adults, people living with dementia, those with mental health needs, physical disabilities and younger adults who require specialist support. We also offer respite care for people who need a short term stay, whether to recover after a hospital admission or to give family carers a well earned break. We know that choosing a care home is one of the most significant decisions a family can face, and we take that responsibility seriously. Our team works hard to get to know each person as an individual, understanding their history, their preferences and what matters most to them on a daily basis. Good care, in our view, is built on genuine relationships and on listening carefully to the people we support and the families who love them. We want to be straightforward with you. Our most recent inspection by the Care Quality Commission resulted in an overall rating of requires improvement, and we are not shying away from that. We have taken the findings seriously and have been working through a clear action plan to address the areas raised. Improvements are already under way, and we are committed to keeping residents, families and our staff informed as that progress continues. We believe honesty matters, especially in a setting where people are placing a great deal of trust in us. Day to day life at Windsor House is shaped around the people who live here. We encourage residents to maintain their independence wherever possible, to stay connected with the things they enjoy and to feel at home rather than simply housed. Family members are always welcome, and we value open communication as an essential part of how we work. If you would like to find out more or arrange a visit, please do get in touch. We would be glad to show you around.
Care provided at Windsor House Care Home
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 8 August 2023
Read the full inspection report on the CQC website.
Common questions about Windsor House Care Home
Where is Windsor House Care Home located?
Windsor House Care Home is a nursing home in Cannock, Staffordshire, WS12 1HY. You can view its exact location and get directions from the map on this page.
What type of care does Windsor House Care Home provide?
Windsor House Care Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Windsor House Care Home's CQC rating?
Windsor House Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 8 August 2023. You can read the full CQC report from the link on this page.
Does Windsor House Care Home provide dementia care?
Yes. Windsor House Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Windsor House Care Home offer respite or short-term care?
Yes. Windsor House Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Windsor House Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Windsor House Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Windsor House Care Home is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Windsor House Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Windsor House Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
Windsor House Care Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
- Dementia care: £950 to £1,250 per week per person, typical range
- Nursing care: £1,100 to £1,400 per week per person, typical range
Indicative figures for the West Midlands, not a quote from Windsor House Care Home. Actual fees depend on the room, the level of care and how it is funded.
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