Ponteland Manor Care Home
Ponteland Manor Care Home is a nursing home in Newcastle Upon Tyne, Northumberland (NE20 9PZ). It holds a CQC rating of Good.
About Ponteland Manor Care Home
We at Ponteland Manor Care Home are proud to offer dedicated nursing care in the welcoming village setting of Ponteland, just outside Newcastle Upon Tyne. Our home provides a calm, comfortable environment where residents from across Northumberland and the wider North East can feel truly at home. Nestled within the leafy surrounds of Ponteland, our home benefits from the peaceful charm of village life whilst remaining within easy reach of Newcastle Upon Tyne. This balance of tranquillity and accessibility means families can visit with ease, and residents can enjoy the gentle pace of a community known for its green spaces and friendly atmosphere. Inside, we have created a warm and homely environment designed to support comfort, dignity, and a genuine sense of belonging. As a nursing home, we provide round the clock clinical support for those with complex health needs, delivered with compassion and respect. Our specialisms span older person care, nursing care, dementia care, mental health support, physical disability care, and care for younger adults. This breadth of expertise allows us to welcome a diverse community of residents, each with their own story, preferences, and needs. For families considering dementia care, we understand how important it is to find somewhere that combines clinical competence with genuine warmth. Our approach is centred on knowing each resident as an individual, supporting them through familiar routines, meaningful activity, and gentle reassurance. For those living with mental health needs or physical disabilities, we focus on promoting independence wherever possible, whilst ensuring the right level of professional support is always close at hand. Younger adults in our care are supported to live full, engaged lives, with their goals and aspirations placed at the heart of their personalised care plan. Our nursing team works closely with families, GPs, and other healthcare professionals to ensure a joined up approach to wellbeing. From medication management and wound care to support with mobility and nutrition, every aspect of daily life is thoughtfully considered. We believe good care is built on small, consistent acts of kindness, a warm greeting in the morning, a favourite cup of tea, time taken to listen, and these are the moments that define life at Ponteland Manor. We are pleased that our most recent Care Quality Commission inspection, carried out in January 2023, rated us Good overall and Good across every individual domain, safe, effective, caring, responsive, and well led. For families, this independent assessment offers reassurance that the standards we uphold every day are recognised by the national regulator. It reflects the dedication of our team and our ongoing commitment to continuous improvement in everything we do. Choosing a care home is one of the most important decisions a family can make, and we understand the care, thought, and emotion involved. If you are exploring nursing care options in Newcastle Upon Tyne or the wider Northumberland area, we warmly invite you to get in touch. We would be delighted to answer your questions, arrange a visit, and help you discover whether Ponteland Manor Care Home could be the right place to call home for your loved one.
Care provided at Ponteland Manor Care Home
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 5 January 2023
Read the full inspection report on the CQC website.
Common questions about Ponteland Manor Care Home
Where is Ponteland Manor Care Home located?
Ponteland Manor Care Home is a nursing home in Newcastle Upon Tyne, Northumberland, NE20 9PZ. You can view its exact location and get directions from the map on this page.
What type of care does Ponteland Manor Care Home provide?
Ponteland Manor Care Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Ponteland Manor Care Home's CQC rating?
Ponteland Manor Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 January 2023. You can read the full CQC report from the link on this page.
Does Ponteland Manor Care Home provide dementia care?
Yes. Ponteland Manor Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Ponteland Manor Care Home offer respite or short-term care?
Yes. Ponteland Manor Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Ponteland Manor Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Ponteland Manor Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Ponteland Manor Care Home is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Ponteland Manor Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Ponteland Manor Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North East
Ponteland Manor Care Home has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.
- Residential care: £750 to £1,000 per week per person, typical range
- Dementia care: £850 to £1,100 per week per person, typical range
- Nursing care: £950 to £1,250 per week per person, typical range
Indicative figures for the North East, not a quote from Ponteland Manor Care Home. Actual fees depend on the room, the level of care and how it is funded.
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