Oaklands

Oaklands is a nursing home in Hexham, Northumberland (NE46 4JR). It holds a CQC rating of Requires Improvement.

About Oaklands

Oaklands provides nursing care in Hexham for older people and younger adults, including adults with learning disabilities and autism and people managing mental health conditions. We also take planned respite stays. Having qualified nurses on site at all hours means health needs can be watched and managed as they change rather than dealt with as emergencies, and it means we can support people whose needs are complex enough that many settings would turn them away. Alongside that, the people who live here are adults with preferences, friendships and plans, and we try hard not to let clinical care crowd any of that out. We should be honest about our inspection position. Our most recent overall rating from the Care Quality Commission was requires improvement. The findings described real shortfalls and we accepted them rather than arguing. Since then our manager has tightened medicines practice and record keeping, strengthened training and supervision, and put regular internal checks in place so that we notice problems ourselves rather than waiting for an inspector to find them. That work continues. If you are considering us for a relative, please visit, ask exactly what has changed since the inspection, and talk to the people who live here and their families while you are in the building.

Care provided at Oaklands

Read the full inspection report on the CQC website.

Common questions about Oaklands

Where is Oaklands located?

Oaklands is a nursing home in Hexham, Northumberland, NE46 4JR. You can view its exact location and get directions from the map on this page.

What type of care does Oaklands provide?

Oaklands is registered to provide nursing and personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Oaklands's CQC rating?

Oaklands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 20 January 2025. You can read the full CQC report from the link on this page.

Does Oaklands offer respite or short-term care?

Yes. Oaklands offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Oaklands

Can Mum or Dad stay here if their dementia gets worse?

No. Oaklands is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

Yes. Yes. Oaklands is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Yes. Yes. Oaklands offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Oaklands supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the North East

Oaklands has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Oaklands. Actual fees depend on the room, the level of care and how it is funded.

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