The Willows

Logo of The Willows, a nursing home in Bedlington, Northumberland, offering dementia care and physical disability support.

The Willows is a nursing home in Bedlington, Northumberland (NE22 5PX). It holds a CQC rating of Good.

About The Willows

The Willows is a nursing home at Bedlington in Northumberland, and we provide nursing care for people living with dementia and for people with physical disabilities whose health needs call for qualified nursing. Respite stays are available as well. Registered nurses are on duty here at all hours. Medication is managed closely, wound care, catheter care and long standing conditions are dealt with on site, and a change in a resident's health tends to be noticed early because the person noticing knows them well. We work with GPs, district nurses, therapists and hospital teams, and we press on a resident's behalf when something is slow in coming. Dementia care here is treated as caring for a person with a history rather than managing a condition. Somebody who is frightened, in pain or simply overwhelmed and cannot explain it will show us in other ways, and reading that correctly depends on knowing them. So we ask families about working lives, music, food and old habits, and we use that knowledge daily rather than filing it away. For residents with physical disabilities the emphasis is on equipment that fits, transfers handled safely and without indignity, and as much independence as somebody wants to keep. The day here is kept calm and unhurried. Nobody is moved along to suit a schedule. Our most recent overall rating from the Care Quality Commission is good. Families are welcome at any reasonable hour. Ring us if you would like to look round.

Care provided at The Willows

Read the full inspection report on the CQC website.

Common questions about The Willows

Where is The Willows located?

The Willows is a nursing home in Bedlington, Northumberland, NE22 5PX. You can view its exact location and get directions from the map on this page.

What type of care does The Willows provide?

The Willows is registered to provide nursing and personal care, with support that includes Dementia care, Physical disability support, Respite care. The full list of services is shown on this page.

What is The Willows's CQC rating?

The Willows is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 May 2024. You can read the full CQC report from the link on this page.

Does The Willows provide dementia care?

Yes. The Willows supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Willows offer respite or short-term care?

Yes. The Willows offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Willows

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Willows is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

Yes. Yes. The Willows is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Yes. Yes. The Willows offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the North East

The Willows has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from The Willows. Actual fees depend on the room, the level of care and how it is funded.

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