Hillcrest

Hillcrest is a nursing home in Alnwick, Northumberland (NE66 2NZ). It holds a CQC rating of Good.

About Hillcrest

Hillcrest is a nursing home in Alnwick, Northumberland. We care for older people whose needs include nursing, including many living with dementia, people with physical disabilities and people living with sight or hearing loss. Respite stays are part of what we do. Having nurses in the team means health problems are noticed early by people who already know the person, and it means nobody has to move on because their condition has progressed. The part that takes deliberate effort is keeping the atmosphere domestic. Once a nursing home starts running to ward habits, residents stop being asked about their own day, so mealtimes, fresh air, prompt help and privacy are guarded on purpose. Where a resident communicates differently, whether through sight, hearing or anything else, we settle that properly at the start and everybody uses the same approach consistently. For residents with physical disabilities we plan around what a person can still manage themselves rather than what is quickest for us. Our overall rating from the Care Quality Commission is good. Come and see the place on an ordinary weekday rather than by arrangement.

Care provided at Hillcrest

Read the full inspection report on the CQC website.

Common questions about Hillcrest

Where is Hillcrest located?

Hillcrest is a nursing home in Alnwick, Northumberland, NE66 2NZ. You can view its exact location and get directions from the map on this page.

What type of care does Hillcrest provide?

Hillcrest is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is Hillcrest's CQC rating?

Hillcrest is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 November 2019. You can read the full CQC report from the link on this page.

Does Hillcrest provide dementia care?

Yes. Hillcrest supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Hillcrest offer respite or short-term care?

Yes. Hillcrest offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Hillcrest

Can Mum or Dad stay here if their dementia gets worse?

Yes. Hillcrest is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

Yes. Yes. Hillcrest is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Yes. Yes. Hillcrest offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Hillcrest is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the North East

Hillcrest has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Hillcrest. Actual fees depend on the room, the level of care and how it is funded.

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