Heatherdale Healthcare
Heatherdale Healthcare is a nursing home in Gillingham, Medway (ME7 3QG). It holds a CQC rating of Good.
About Heatherdale Healthcare
We at Heatherdale Healthcare are proud to offer compassionate nursing home care in the heart of Gillingham, providing a warm and welcoming environment where older people receive the skilled support they need to live comfortably and with dignity. Nestled within the Medway area of the South East, our home benefits from the familiar surroundings of Gillingham, allowing residents to remain close to the community, family, and friends they know so well. The setting offers a peaceful base from which our residents can enjoy daily life, with the reassurance of round the clock nursing support always close at hand. As a dedicated nursing home, we specialise in caring for older people who require a higher level of clinical support than residential care can provide. Our qualified nursing team is on hand day and night, offering expertise in managing complex health needs whilst ensuring that every resident is treated as an individual first. For families considering long term nursing care for a loved one, this means peace of mind that medical needs are being addressed with skill and sensitivity. We also welcome residents living with dementia, recognising that each person's journey is unique. Our approach focuses on gentle routines, familiar comforts, and meaningful moments, helping residents feel safe, understood, and valued. For those living with a physical disability, we provide thoughtful support that promotes independence wherever possible, adapting our care to help residents do the things that matter most to them. We are equally experienced in supporting residents with visual or hearing impairments, taking time to adjust how we communicate and how we shape the environment so that no one feels isolated or overlooked. For families who care for a loved one at home, our respite care offers a valuable opportunity for a short stay with us, whether that is to allow a family carer time to rest, recover, or simply take a well earned break. Guests staying with us for respite enjoy the same warmth, attention, and clinical support as our permanent residents, and many families find these short stays reassuring as they consider future care options. At the heart of everything we do is the belief that a care home should feel like a home. That means good food, friendly faces, laughter shared over a cup of tea, and the small daily kindnesses that make life meaningful. We work closely with families, keeping them informed and involved, because we understand that trusting someone else with the care of a loved one is one of the most significant decisions a family can make. Our commitment to quality is reflected in our most recent inspection by the Care Quality Commission, where Heatherdale Healthcare was rated Good overall. The inspectors also awarded a Good rating across each of the five key areas they assess, recognising that our home is safe, effective, caring, responsive, and well led. For families, this independent recognition offers reassurance that the standards of care, leadership, and everyday practice within our home meet the expectations set by the national regulator. Choosing a nursing home is rarely an easy decision, and we understand that families often come to us during a time of worry or change. Whether you are exploring options for a parent, a partner, or another loved one, we are here to listen, answer your questions, and help you feel confident in the choice you make. We warmly invite you to get in touch with Heatherdale Healthcare to arrange a visit, meet our team, and see for yourself the caring community we have built here in Gillingham.
Care provided at Heatherdale Healthcare
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Respite care
- Last CQC inspection: 10 July 2021
Read the full inspection report on the CQC website.
Common questions about Heatherdale Healthcare
Where is Heatherdale Healthcare located?
Heatherdale Healthcare is a nursing home in Gillingham, Medway, ME7 3QG. You can view its exact location and get directions from the map on this page.
What type of care does Heatherdale Healthcare provide?
Heatherdale Healthcare is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.
What is Heatherdale Healthcare's CQC rating?
Heatherdale Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 July 2021. You can read the full CQC report from the link on this page.
Does Heatherdale Healthcare provide dementia care?
Yes. Heatherdale Healthcare supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Heatherdale Healthcare offer respite or short-term care?
Yes. Heatherdale Healthcare offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Heatherdale Healthcare
Can Mum or Dad stay here if their dementia gets worse?
Yes. Heatherdale Healthcare Limited is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Heatherdale Healthcare Limited is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Heatherdale Healthcare Limited offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Heatherdale Healthcare Limited is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Heatherdale Healthcare Limited has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Heatherdale Healthcare Limited. Actual fees depend on the room, the level of care and how it is funded.
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