West Hill Care Home
West Hill Care Home is a nursing home in Dartford, Kent (DA1 2GA). It holds a CQC rating of Inadequate.
About West Hill Care Home
Here at West Hill Care Home in Dartford, Kent, we provide nursing home care for a wide range of people with different needs and backgrounds. Our team works hard each day to make sure everyone who lives with us feels genuinely at home, respected, and well looked after. We support older adults, younger adults, and people living with dementia, physical disabilities, and visual or hearing impairments. We also offer respite care for those who need a shorter stay, whether to recover after a hospital admission or to give family carers some time to rest. We understand that coming into a care home, even temporarily, is a significant step, and we try to make that transition as straightforward and comfortable as possible for everyone involved. Nursing care sits at the heart of what we do. Our nursing staff work alongside care workers, activities coordinators, and other professionals to make sure each person receives support that is tailored to their individual needs rather than a one size fits all approach. We take the time to get to know residents properly, understanding their routines, preferences, and what matters most to them in daily life. We are aware that our most recent Care Quality Commission rating does not reflect the standard of care we want to provide, and we want to be straightforward about that. We are actively working through the areas identified for improvement and are committed to making the changes needed. Families and prospective residents deserve to know where we stand, and we would rather be honest than gloss over the situation. We welcome visits and conversations with anyone considering West Hill for themselves or a loved one, so that you can see the home, meet the team, and make a fully informed decision.
Care provided at West Hill Care Home
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 11 February 2026
Read the full inspection report on the CQC website.
Common questions about West Hill Care Home
Where is West Hill Care Home located?
West Hill Care Home is a nursing home in Dartford, Kent, DA1 2GA. You can view its exact location and get directions from the map on this page.
What type of care does West Hill Care Home provide?
West Hill Care Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is West Hill Care Home's CQC rating?
West Hill Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 11 February 2026. You can read the full CQC report from the link on this page.
Does West Hill Care Home provide dementia care?
Yes. West Hill Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does West Hill Care Home offer respite or short-term care?
Yes. West Hill Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about West Hill Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. West Hill Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. West Hill Care Home is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. West Hill Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. West Hill Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
West Hill Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from West Hill Care Home. Actual fees depend on the room, the level of care and how it is funded.
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