Broad Oak Manor Nursing Home
Broad Oak Manor Nursing Home is a nursing home in Hertford, Hertfordshire (SG14 2JA). It holds a CQC rating of Good.
About Broad Oak Manor Nursing Home
Broad Oak Manor Nursing Home is in Hertford, and we care for older people whose health needs go beyond residential care, and for younger adults living with conditions that require qualified nursing. Respite stays are available as well. Having registered nurses on duty at every hour is the foundation of what we do. Medication is managed carefully, wound care, catheter care and long standing conditions are dealt with on site rather than through a run of appointments elsewhere, and a change in a resident's health tends to be noticed early because the person noticing knows them well. We work closely with GPs, district nurses, therapists and hospital teams, and we press on a resident's behalf when something is slow in coming. Dementia care sits alongside the clinical side of our work and cannot really be separated from it. Somebody in pain or frightened who cannot say so will show us in other ways, and reading that properly depends on knowing the person. So we ask families about working lives, music, food and old habits, and we keep the day calm and familiar rather than busy and full of surprises. We would rather have families properly involved than politely informed. Relatives know things about a person that no assessment will ever capture, and we would sooner ask than guess. Our most recent overall rating from the Care Quality Commission is good. Visitors are welcome at any reasonable hour. Ring us if you would like to look round.
Care provided at Broad Oak Manor Nursing Home
- Older person care
- Dementia care
- Younger adults care
- Respite care
- Last CQC inspection: 11 February 2020
Read the full inspection report on the CQC website.
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Common questions about Broad Oak Manor Nursing Home
Where is Broad Oak Manor Nursing Home located?
Broad Oak Manor Nursing Home is a nursing home in Hertford, Hertfordshire, SG14 2JA. You can view its exact location and get directions from the map on this page.
What type of care does Broad Oak Manor Nursing Home provide?
Broad Oak Manor Nursing Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Broad Oak Manor Nursing Home's CQC rating?
Broad Oak Manor Nursing Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 February 2020. You can read the full CQC report from the link on this page.
Does Broad Oak Manor Nursing Home provide dementia care?
Yes. Broad Oak Manor Nursing Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Broad Oak Manor Nursing Home offer respite or short-term care?
Yes. Broad Oak Manor Nursing Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Broad Oak Manor Nursing Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Broad Oak Manor Nursing Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Broad Oak Manor Nursing Home is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Broad Oak Manor Nursing Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Broad Oak Manor Nursing Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Broad Oak Manor Nursing Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
- Nursing care: £1,250 to £1,600 per week per person, typical range
Indicative figures for the East, not a quote from Broad Oak Manor Nursing Home. Actual fees depend on the room, the level of care and how it is funded.
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