Bentley House
Bentley House is a nursing home in Hertford, Hertfordshire (SG13 8EG). It holds a CQC rating of Good.
About Bentley House
Bentley House in Hertford is a nursing home caring for older people and younger adults who need qualified nursing support, including residents living with dementia, residents with a physical disability and residents with a visual or hearing impairment. Having nurses here at every hour of the day and night means clinical needs are met promptly and quietly, and that people can stay with us as their health changes rather than facing another move. We keep a close watch on medication, pain relief, skin care and nutrition, and we involve GPs and community teams early rather than late. The rest of the day belongs to our residents. Mornings are flexible, meals are cooked on the premises and adapted to individual tastes, and support with personal care follows the resident's pace rather than the rota's. We take time to learn about each person's working life, family, faith and habits, because that knowledge tells us far more about how to care for someone than a list of diagnoses ever could. Families are welcome throughout the day and we encourage relatives to stay involved in decisions. We also offer respite care, often used after a hospital stay or to give a family carer a break. Our most recent overall rating from the Care Quality Commission is good.
Care provided at Bentley House
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 13 July 2022
Read the full inspection report on the CQC website.
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Common questions about Bentley House
Where is Bentley House located?
Bentley House is a nursing home in Hertford, Hertfordshire, SG13 8EG. You can view its exact location and get directions from the map on this page.
What type of care does Bentley House provide?
Bentley House is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Bentley House's CQC rating?
Bentley House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 July 2022. You can read the full CQC report from the link on this page.
Does Bentley House provide dementia care?
Yes. Bentley House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Bentley House offer respite or short-term care?
Yes. Bentley House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Bentley House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Bentley House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Bentley House is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Bentley House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Bentley House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Bentley House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
- Nursing care: £1,250 to £1,600 per week per person, typical range
Indicative figures for the East, not a quote from Bentley House. Actual fees depend on the room, the level of care and how it is funded.
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