Fernhill

Fernhill is a nursing home in Ferndown, Dorset (BH22 9AW). It holds a CQC rating of Outstanding.

About Fernhill

Fernhill is a nursing home in Ferndown in Dorset, providing nursing care for older people and for younger adults, including people living with dementia. We also welcome respite guests. Our most recent overall rating from the Care Quality Commission is outstanding. We are proud of it, and we are clear that it describes the work of the people on shift rather than anything written in a brochure. It is also not a finished job. We keep asking residents and families what is working and what is not, and we act on what comes back, because a rating earned last year means very little to somebody deciding about their mother this week. What the rating reflects, we think, is consistency. Registered nurses on duty at every hour. Medication, wounds, continence, long term conditions and end of life care managed properly and in close contact with GPs and community teams. Staff who stay, and who therefore know people well enough to notice when something is wrong before it becomes serious. For people living with dementia, that continuity matters more than anything else we could offer. A familiar face, a day with a predictable shape, and time to respond to distress rather than move somebody along. Respite guests get exactly the same care as anyone living here permanently, and for many families a planned break is what makes carrying on at home possible. Please visit, meet the team and judge us for yourself.

Care provided at Fernhill

Read the full inspection report on the CQC website.

Common questions about Fernhill

Where is Fernhill located?

Fernhill is a nursing home in Ferndown, Dorset, BH22 9AW. You can view its exact location and get directions from the map on this page.

What type of care does Fernhill provide?

Fernhill is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Fernhill's CQC rating?

Fernhill is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 31 October 2019. You can read the full CQC report from the link on this page.

Does Fernhill provide dementia care?

Yes. Fernhill supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Fernhill offer respite or short-term care?

Yes. Fernhill offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Fernhill

Can Mum or Dad stay here if their dementia gets worse?

Yes. Fernhill is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

Yes. Yes. Fernhill is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Yes. Yes. Fernhill offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Fernhill supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Fernhill has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Fernhill. Actual fees depend on the room, the level of care and how it is funded.

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