Willows Care Home
Willows Care Home is a nursing home in Chester, Cheshire West and Chester (CH1 5RP). It holds a CQC rating of Inadequate.
About Willows Care Home
We are a nursing home in Chester, caring for people who need qualified nursing support alongside help with the everyday parts of life. Nurses are available at any hour, which means changes in somebody's health are noticed and acted on early, and it lifts a weight of responsibility that families have often carried alone for a long time. Most of the people who live here are older, and we also care for younger adults whose health needs make nursing care necessary. We support people living with dementia, and we build the day around the person rather than around a schedule: familiar routines kept going, time allowed for things to happen at the right pace, and staff who know somebody well enough to read a change of mood before it becomes distress. Respite stays are available, whether that is a planned break for a family carer who has been managing at home for a long stretch, or a period of recovery after illness or a hospital admission. We would rather you judged the home on what you find than on anything we write here. We ask residents and their relatives regularly what could be better, and we would much prefer to hear about a concern while it is still small. If you are looking at nursing care in Chester, you would be very welcome to visit and see the place for yourself.
Care provided at Willows Care Home
- Older person care
- Dementia care
- Younger adults care
- Respite care
- Last CQC inspection: 10 February 2024
Read the full inspection report on the CQC website.
Common questions about Willows Care Home
Where is Willows Care Home located?
Willows Care Home is a nursing home in Chester, Cheshire West and Chester, CH1 5RP. You can view its exact location and get directions from the map on this page.
What type of care does Willows Care Home provide?
Willows Care Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Willows Care Home's CQC rating?
Willows Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 10 February 2024. You can read the full CQC report from the link on this page.
Does Willows Care Home provide dementia care?
Yes. Willows Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Willows Care Home offer respite or short-term care?
Yes. Willows Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Willows Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Willows Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Willows Care Home is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Willows Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Willows Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North West
Willows Care Home has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.
- Residential care: £800 to £1,050 per week per person, typical range
- Dementia care: £900 to £1,150 per week per person, typical range
- Nursing care: £1,000 to £1,300 per week per person, typical range
Indicative figures for the North West, not a quote from Willows Care Home. Actual fees depend on the room, the level of care and how it is funded.
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