Bess Care
Bess Care is a home care agency in Bilston, Wolverhampton (WV14 6AA). It holds a CQC rating of Good.
About Bess Care
We at Bess Care are proud to provide compassionate home care across Bilston and the wider Wolverhampton area, supporting people to live safely and comfortably in the place they know best: their own home. Based in the heart of Bilston, our team reaches families throughout the WV postcode area and the surrounding West Midlands communities. Because our support is delivered in the familiar surroundings of each person's own home, the environment is shaped by what matters most to them, whether that is a favourite armchair by the window, a treasured garden view, or the comfort of family photographs close at hand. We work respectfully within each household, adapting to routines rather than replacing them. Our care is thoughtfully tailored to a wide range of needs. For older people and those living with dementia, we offer gentle, consistent support that promotes dignity, orientation, and wellbeing throughout the day. For adults living with a learning disability or autism, our approach is patient and person centred, helping individuals build confidence, follow their interests, and maintain valued routines. We also support people managing mental health conditions, physical disabilities, and visual or hearing impairments, adapting our communication and practical assistance to suit each person's preferences. Younger adults receive the same considered care, with a focus on independence, choice, and meaningful daily activity. In practice, this means families can expect support that flexes around real life. From help with personal care, medication prompts, meal preparation, and mobility, through to companionship and reassurance during more challenging moments, our aim is always to lift the pressure from loved ones whilst keeping the person receiving care firmly at the centre of every decision. The Care Quality Commission has rated Bess Care as Good overall, with Good ratings across the Safe, Effective, Caring, and Responsive domains at the latest inspection. Well led was noted as Requires Improvement, and we recognise this as an important area of ongoing focus and reflection. For families, the overall Good rating offers reassurance that safe, effective, and genuinely caring support is being delivered day to day. If you are exploring home care options for a relative in Bilston or the surrounding Wolverhampton area, we warmly invite you to get in touch. Choosing care is a deeply personal decision, and we are here to listen, answer your questions, and help you feel confident about the next step for your loved one.
Care provided at Bess Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 5 September 2019
Read the full inspection report on the CQC website.
Common questions about Bess Care
Where is Bess Care located?
Bess Care is a home care agency based in Bilston, Wolverhampton (WV14 6AA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Bess Care provide?
Bess Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Bess Care's CQC rating?
Bess Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 September 2019. You can read the full CQC report from the link on this page.
Does Bess Care provide dementia care?
Yes. Bess Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Bess Care
Can they support someone living with dementia at home?
Yes. Yes. Bess Care Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Bess Care Limited covers roughly 10 miles from Bilston.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Bess Care Limited has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Bess Care Limited. Actual fees depend on the room, the level of care and how it is funded.
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