Crystal Care
Crystal Care is a home care agency in Birkenhead, Wirral (CH41 6EY). It holds a CQC rating of Good.
About Crystal Care
Crystal Care provides care in people's own homes across Birkenhead and the Wirral. We support older people, adults living with dementia, people with learning disabilities and autistic adults, those living with mental ill health, adults with physical disabilities and younger adults. Home care succeeds or fails on ordinary things. Arriving when we said. Sending somebody who knows the household. Doing what was agreed rather than what is quickest. Saying something the same day when a situation has changed. None of it is complicated to describe and all of it is difficult to sustain, which is why we plan rotas around what we can genuinely honour and turn down work we could not cover properly. Familiarity does the rest. A care worker visiting the same person over months learns what an ordinary day looks like for them, which is the only dependable way to notice when a day is not ordinary. It also spares people from explaining themselves to a stranger every week. Where support calls for particular skill, such as dementia care or working well with an autistic adult, we train the whole team so that everybody works the same way rather than each person improvising. The Care Quality Commission rated us good at our most recent inspection. If you are arranging care on the Wirral, please ring us and we will be realistic about what we can offer and when we could start.
Care provided at Crystal Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 26 November 2019
Read the full inspection report on the CQC website.
Common questions about Crystal Care
Where is Crystal Care located?
Crystal Care is a home care agency based in Birkenhead, Wirral (CH41 6EY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Crystal Care provide?
Crystal Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Crystal Care's CQC rating?
Crystal Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 November 2019. You can read the full CQC report from the link on this page.
Does Crystal Care provide dementia care?
Yes. Crystal Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Crystal Care
Can they support someone living with dementia at home?
Yes. Yes. Crystal Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Crystal Care covers roughly 10 miles from Birkenhead.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Crystal Care has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Crystal Care. Actual fees depend on the room, the level of care and how it is funded.
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