Care Matters ()
Care Matters () is a home care agency in Warminster, Wiltshire (BA12 9AW). It holds a CQC rating of Good.
About Care Matters ()
At Care Matters in Warminster, Wiltshire, we provide home care that genuinely makes a difference to the people we support. We work with older adults and individuals living with dementia, visual impairments or hearing impairments, helping them to remain comfortable, independent and well supported within their own homes. We know that inviting someone into your home, or into the home of a person you love, is a big decision. It requires trust, and we take that seriously. Our team takes time to get to know each person properly, understanding their routines, their preferences and what matters most to them in their daily life. Good care, in our view, is not about ticking boxes. It is about consistency, reliability and genuinely listening. For those living with dementia, we understand how important familiarity and calm, considered support can be. We work closely with individuals and their families to provide care that respects the person and adapts as their needs change over time. For those with visual or hearing impairments, we make sure our approach is tailored so that communication and practical support work well for them specifically. We are proud that our most recent Care Quality Commission rating is Good, which reflects the standard we hold ourselves to every day. But we are always looking at how we can improve and respond to the people in our care. If you are thinking about home care for yourself or for a family member in the Warminster area, we would be very happy to have a conversation. There is no pressure and no obligation. We would simply like to understand your situation and explain how we might be able to help. Please do get in touch with us directly and we will do our best to answer any questions you have.
Care provided at Care Matters ()
- Older person care
- Dementia care
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 15 October 2025
Read the full inspection report on the CQC website.
Common questions about Care Matters ()
Where is Care Matters () located?
Care Matters () is a home care agency based in Warminster, Wiltshire (BA12 9AW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Care Matters () provide?
Care Matters () is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Sensory impairment support. The full list of services is shown on this page.
What is Care Matters ()'s CQC rating?
Care Matters () is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 15 October 2025. You can read the full CQC report from the link on this page.
Does Care Matters () provide dementia care?
Yes. Care Matters () supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Care Matters ()
Can they support someone living with dementia at home?
Yes. Yes. Care Matters (Wiltshire) Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Care Matters (Wiltshire) Ltd covers roughly 10 miles from Warminster.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Care Matters (Wiltshire) Ltd has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Care Matters (Wiltshire) Ltd. Actual fees depend on the room, the level of care and how it is funded.
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