Deep Heart Care
Deep Heart Care is a home care agency in Bradford-on-avon, Wiltshire (BA15 1JZ). It holds a CQC rating of Good.
About Deep Heart Care
We at Deep Heart Care Wiltshire are proud to provide compassionate home care across Bradford on Avon and the surrounding communities, supporting older people, younger adults, and those living with dementia to remain safe and comfortable in the place they know best: their own home. Based in the historic market town of Bradford on Avon within the BA postcode area, we serve families throughout this beautiful corner of Wiltshire. Our team travels to residents in their own houses, flats, and bungalows, meaning care is delivered in familiar surroundings filled with cherished memories, personal belongings, and the routines that make daily life feel like home. For many families, knowing that a loved one can continue to enjoy their garden, their favourite armchair, or their morning cup of tea in a familiar kitchen brings enormous peace of mind. Our specialisms reflect the diverse needs of the people we support. In older person care, we focus on gentle, respectful assistance with the tasks that can become challenging over time, from personal care and medication prompts to companionship and help around the home. For those living with dementia, we take time to understand each individual's history, preferences, and communication style, adapting our approach to reduce anxiety and preserve dignity through every visit. Our support for younger adults recognises that care needs are not defined by age, and we work closely with individuals to promote independence, confidence, and the ability to pursue the goals that matter most to them. What this means in practice for families is a genuinely personalised approach. Care plans are built around the person, not the other way round, and we take the time to listen to relatives who often know their loved one best. Whether you need occasional visits to provide respite, daily support with morning and evening routines, or more comprehensive care throughout the week, we aim to be a reliable and trusted presence in your family's life. We are pleased that the Care Quality Commission has awarded us an overall rating of Good following our most recent inspection. Inspectors rated us Good across the Safe, Effective, Caring, and Responsive domains, which reflects the standards our team works hard to uphold every day. We received a Requires Improvement rating in the Well led domain, and we take this feedback seriously. It has given us a clear focus for strengthening our leadership and governance so that the quality of care our residents already experience is matched by equally robust management behind the scenes. We believe transparency about our journey matters, and we are committed to continuous improvement. Choosing home care is one of the most important decisions a family can make, and we understand the mixture of emotions that comes with it. If you are exploring options for a parent, partner, or loved one in the Bradford on Avon area, we warmly invite you to get in touch. We would be delighted to talk through your circumstances, answer your questions honestly, and help you consider whether our support might be the right fit for your family.
Care provided at Deep Heart Care
- Older person care
- Dementia care
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 5 May 2026
Read the full inspection report on the CQC website.
Common questions about Deep Heart Care
Where is Deep Heart Care located?
Deep Heart Care is a home care agency based in Bradford-on-avon, Wiltshire (BA15 1JZ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Deep Heart Care provide?
Deep Heart Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Younger adults care. The full list of services is shown on this page.
What is Deep Heart Care's CQC rating?
Deep Heart Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 May 2026. You can read the full CQC report from the link on this page.
Does Deep Heart Care provide dementia care?
Yes. Deep Heart Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Deep Heart Care
Can they support someone living with dementia at home?
Yes. Yes. Deep Heart Care Wiltshire is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Deep Heart Care Wiltshire covers roughly 10 miles from Bradford-on-avon.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Deep Heart Care Wiltshire has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Deep Heart Care Wiltshire. Actual fees depend on the room, the level of care and how it is funded.
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