C&S Makenston Special Care Service
C&S Makenston Special Care Service is a home care agency in Trowbridge, Wiltshire (BA14 8AR). It holds a CQC rating of Good.
About C&S Makenston Special Care Service
We at C&S Makenston Special Care Service are proud to offer compassionate home care across Trowbridge and the surrounding Wiltshire communities, supporting people to live safely and comfortably in the place they know best: their own home. Based in the BA postcode area, our team works throughout Trowbridge and nearby villages, bringing personalised support directly to residents' doorsteps. Because our care is delivered in your own familiar surroundings, there is no need to leave behind treasured possessions, beloved pets, or the neighbourhood you have called home for many years. We simply come to you, fitting our visits around your routine rather than asking you to adapt to ours. Our specialisms span a broad range of needs, allowing us to support both older adults and younger adults living with a variety of conditions. We provide dedicated dementia care for those navigating memory loss, offering patient, consistent support that helps reduce anxiety and maintain a sense of calm. For individuals with a learning disability or autism, we focus on respecting each person's preferences, communication style, and daily rhythms. We also support people living with physical disabilities, as well as those with visual or hearing impairments, adapting our approach so every interaction feels considered and dignified. Whether the need is companionship, help with personal care, medication prompts, meal preparation, or more complex support, our carers arrive ready to make a genuine difference. In practice, this means families can feel reassured that their loved one is receiving thoughtful, tailored care rather than a one size fits all approach. We take time to understand each person as an individual, learning what matters most to them, from the way they take their tea to the routines that bring them comfort. For relatives who live at a distance or juggle demanding lives of their own, this continuity offers real peace of mind. Our most recent Care Quality Commission inspection awarded us an overall rating of Good, with Good ratings across the Safe, Caring, Responsive, and Well led domains. The Effective domain was rated as Requires Improvement, and we take that feedback seriously as part of our ongoing commitment to raising standards and refining the way we work. A Good rating reflects care that is safe, kind, attentive to individual needs, and thoughtfully managed, and we remain dedicated to building on these foundations every single day. Choosing home care is a deeply personal decision, and we understand how much thought goes into finding the right team for someone you love. If you would like to learn more about how we could support your family in Trowbridge or the wider Wiltshire area, we warmly invite you to get in touch. We are here to listen, to answer your questions, and to help you take the next step with confidence.
Care provided at C&S Makenston Special Care Service
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 1 August 2019
Read the full inspection report on the CQC website.
Common questions about C&S Makenston Special Care Service
Where is C&S Makenston Special Care Service located?
C&S Makenston Special Care Service is a home care agency based in Trowbridge, Wiltshire (BA14 8AR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does C&S Makenston Special Care Service provide?
C&S Makenston Special Care Service is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is C&S Makenston Special Care Service's CQC rating?
C&S Makenston Special Care Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 August 2019. You can read the full CQC report from the link on this page.
Does C&S Makenston Special Care Service provide dementia care?
Yes. C&S Makenston Special Care Service supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about C&S Makenston Special Care Service
Can they support someone living with dementia at home?
Yes. Yes. C&S Makenston Special Care Service is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. C&S Makenston Special Care Service covers roughly 10 miles from Trowbridge.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
C&S Makenston Special Care Service has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from C&S Makenston Special Care Service. Actual fees depend on the room, the level of care and how it is funded.
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