Serene Healthcare Group Office
Serene Healthcare Group Office is a home care agency in Salisbury, Wiltshire (SP4 7RX). It holds a CQC rating of Good.
About Serene Healthcare Group Office
We at Serene Healthcare Group Office are proud to offer compassionate home care across Salisbury and the wider Wiltshire community, supporting individuals to live well and safely in the comfort of their own homes. As a trusted home care agency in the South West, we believe that familiar surroundings can be one of the most powerful ingredients in maintaining wellbeing, dignity and independence. Based in the SP postcode area, our team works throughout Salisbury and its surrounding villages, bringing personalised support directly to each person's front door. Whether someone lives in a quiet rural cottage, a town centre flat or a long established family home, we tailor our visits and routines to fit comfortably around the rhythms of daily life. Our care reaches people where they feel most themselves, surrounded by their own belongings, photographs, gardens and neighbours. We support a broad range of needs, including older person care, dementia care, mental health support, physical disability, visual and hearing impairment, and care for younger adults. In practice, this means our team is experienced in adapting to many different circumstances. For an older person, that might involve gentle help with washing, dressing, medication prompts and a friendly cup of tea and conversation. For someone living with dementia, it means consistent, calm, familiar faces who understand how to reduce confusion and offer reassurance. For younger adults or those with physical disabilities, our focus is on enabling independence, supporting goals and ensuring that care fits around education, work, hobbies and family life rather than the other way around. Families often tell us that the hardest part of arranging support is knowing that their loved one is treated as a whole person, not a list of tasks. We take this to heart. Every care plan is shaped around the individual, taking into account their preferences, history, cultural background, communication needs and the people who matter most to them. For those with visual or hearing impairment, we adapt the way we communicate and move through the home, ensuring safety and confidence at every visit. For those experiencing mental health challenges, we provide steady, non judgemental companionship alongside practical help, working closely with families and other professionals when appropriate. Our most recent CQC inspection, carried out on 21 March 2025, rated us Good overall, with Good ratings across all five key areas: Safe, Effective, Caring, Responsive and Well led. For families, this independent assessment offers reassurance that the care we provide is safe, that outcomes for the people we support are positive, that our team is genuinely kind, that we respond thoughtfully to changing needs, and that the organisation is guided by strong, attentive leadership. We see this rating not as a finishing line but as a foundation we continue to build upon every day. Choosing care for yourself or someone you love is rarely a simple decision. It often comes at a time of worry, change or exhaustion, and the questions can feel endless. We are here to make that journey gentler. If you would like to learn more about how we could support your family in Salisbury or the surrounding Wiltshire area, please reach out for a friendly, no pressure conversation. We would be honoured to listen, answer your questions and explore how we can help bring comfort, confidence and continuity to the person you care about.
Care provided at Serene Healthcare Group Office
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 4 August 2023
Read the full inspection report on the CQC website.
Common questions about Serene Healthcare Group Office
Where is Serene Healthcare Group Office located?
Serene Healthcare Group Office is a home care agency based in Salisbury, Wiltshire (SP4 7RX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Serene Healthcare Group Office provide?
Serene Healthcare Group Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Serene Healthcare Group Office's CQC rating?
Serene Healthcare Group Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 August 2023. You can read the full CQC report from the link on this page.
Does Serene Healthcare Group Office provide dementia care?
Yes. Serene Healthcare Group Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Serene Healthcare Group Office
Can they support someone living with dementia at home?
Yes. Yes. Serene Healthcare Group Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Serene Healthcare Group Office covers roughly 10 miles from Salisbury.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Serene Healthcare Group Office has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Serene Healthcare Group Office. Actual fees depend on the room, the level of care and how it is funded.
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