Dolphin Healthcare
Dolphin Healthcare is a home care agency in Salisbury, Wiltshire (SP1 1DP). It holds a CQC rating of Inadequate.
About Dolphin Healthcare
We at Dolphin Healthcare Wiltshire are a home care agency based in Salisbury, supporting people across the surrounding Wiltshire community to live well and safely in the place they know best, their own home. Operating from the SP postcode area, our team travels throughout Salisbury and the wider region, bringing personalised support directly to the doorsteps of the people we care for. Rather than asking individuals to adapt to an unfamiliar setting, we adapt to them, working within the routines, rhythms and familiar surroundings that make a house feel like a home. For many families, this continuity is one of the most meaningful gifts we can offer a loved one. Our specialisms span a broad range of needs, reflecting the diverse community we serve. We provide older person care and dementia care for those navigating the challenges of memory loss and age related conditions, offering calm, patient support that helps preserve dignity and independence. We also support adults living with mental health needs, physical disabilities, and visual or hearing impairments, as well as younger adults who benefit from tailored home care. In practice, this means we take time to understand the whole person, their preferences, their history, their goals and their family relationships, before shaping a plan of support around them. For families, this translates into peace of mind knowing that a loved one is receiving thoughtful, individualised attention rather than a one size fits all approach. We want to be transparent about our current CQC position. Following the inspection on 30 July 2024, we received an overall rating of Inadequate, with Safe and Well led also rated Inadequate, and Effective, Caring and Responsive each rated Requires Improvement. We understand how significant this information is for families considering care, and we do not shy away from it. A rating of this nature is a clear signal that improvement is needed, and we are committed to listening carefully to the concerns raised, working openly with the regulator, and taking meaningful steps to strengthen the quality and safety of the care we deliver. Families deserve honesty, and they deserve to see progress. If you are exploring home care options in Salisbury or the wider Wiltshire area, we warmly invite you to get in touch with us directly. We welcome your questions, your concerns and your conversations about what your loved one truly needs. Choosing care is one of the most important decisions a family can make, and we are here to speak with you openly, share our plans for improvement, and help you decide whether our support is the right fit at this moment in your family's journey.
Care provided at Dolphin Healthcare
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 30 July 2024
Read the full inspection report on the CQC website.
Common questions about Dolphin Healthcare
Where is Dolphin Healthcare located?
Dolphin Healthcare is a home care agency based in Salisbury, Wiltshire (SP1 1DP), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Dolphin Healthcare provide?
Dolphin Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Dolphin Healthcare's CQC rating?
Dolphin Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 30 July 2024. You can read the full CQC report from the link on this page.
Does Dolphin Healthcare provide dementia care?
Yes. Dolphin Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Dolphin Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Dolphin Healthcare - Wiltshire is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Dolphin Healthcare - Wiltshire covers roughly 10 miles from Salisbury.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Dolphin Healthcare - Wiltshire has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Dolphin Healthcare - Wiltshire. Actual fees depend on the room, the level of care and how it is funded.
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