Connect and Care
Connect and Care is a home care agency in Salisbury, Wiltshire (SP1 1EY). It holds a CQC rating of Good.
About Connect and Care
We at Connect and Care are proud to offer trusted home care across Salisbury and the surrounding Wiltshire communities, supporting people to live well and safely in the place they know best: their own home. As a dedicated home care agency, we bring compassionate, personalised support directly to your doorstep. Salisbury is a wonderful place to call home, and our team works throughout the SP postcode area and beyond, reaching residents in the heart of the city as well as those in the quieter villages of the South West. Because our care is delivered where you already live, there is no need to leave familiar surroundings, treasured possessions, or beloved neighbours behind. We simply become a supportive presence within the rhythm of your day, whether that means a brief morning visit or more comprehensive daily assistance. Our specialisms reflect the diverse needs of the people we support. We provide older person care for those who value continued independence but appreciate a helping hand with everyday tasks. Our dementia care is delivered with patience and understanding, giving families reassurance that their loved one is being supported by people who truly recognise the importance of routine, gentle communication, and dignity. For adults living with learning disabilities or autism, we focus on building trusting relationships and encouraging confidence in daily living. We also support individuals experiencing mental health challenges, offering steady, non judgemental companionship alongside practical assistance. Physical disability support and care for those with visual or hearing impairments form another important part of what we do, and we adapt the way we communicate and assist so that every person feels genuinely understood. We are equally committed to younger adults who require care, recognising that support at any stage of life should be delivered with respect, warmth, and an eye toward what each person hopes to achieve. What this means in practice is simple: care that fits around your life rather than the other way round. Families often tell us that the greatest relief is knowing a familiar, friendly face will arrive when expected, that medication will be managed properly, that meals will be prepared with care, and that their relative will have someone to talk with as well as to help. We take time to understand routines, preferences, and small details that make a genuine difference, because we believe good home care is built on knowing the person, not simply the task. We are also proud to be rated Good by the Care Quality Commission following our most recent inspection in August 2021, achieving Good across all five domains: Safe, Effective, Caring, Responsive, and Well led. For families weighing up their options, this independent recognition offers meaningful reassurance that the care we provide is thoughtful, safe, and well organised, and that the people delivering it are supported by a team committed to doing things properly. If you are exploring home care for yourself or a loved one in Salisbury or the wider Wiltshire area, we warmly invite you to get in touch. Choosing care is a significant decision, and we are happy to answer your questions, listen to your concerns, and talk through how we might help. Whatever the next step looks like for your family, we are here to walk it with you.
Care provided at Connect and Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 17 August 2021
Read the full inspection report on the CQC website.
Common questions about Connect and Care
Where is Connect and Care located?
Connect and Care is a home care agency based in Salisbury, Wiltshire (SP1 1EY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Connect and Care provide?
Connect and Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Connect and Care's CQC rating?
Connect and Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 August 2021. You can read the full CQC report from the link on this page.
Does Connect and Care provide dementia care?
Yes. Connect and Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Connect and Care
Can they support someone living with dementia at home?
Yes. Yes. Connect and Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Connect and Care covers roughly 10 miles from Salisbury.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Connect and Care has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Connect and Care. Actual fees depend on the room, the level of care and how it is funded.
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