Retain Healthcare Ltd
Retain Healthcare Ltd is a home care agency in Chippenham, Wiltshire (SN15 3EQ). It holds a CQC rating of Good.
About Retain Healthcare Ltd
We at Retain Healthcare, Chippenham are proud to offer compassionate home care across Chippenham and the surrounding Wiltshire communities, supporting individuals to live safely and comfortably within the familiar surroundings of their own homes. Operating from the SN postcode area in the heart of the South West, our team is well placed to reach those we support across Chippenham and its neighbouring villages. Because we deliver care in people's own homes, our focus is not on a single building but on making each person's home the very best environment it can be for their wellbeing, independence, and daily comfort. Our approach to home care is built around the understanding that every person we support has a unique story, set of preferences, and pattern of daily life. We provide specialist support for people living with dementia, working closely with families to create routines that bring reassurance and moments of connection. For adults with learning disabilities or autism, we take the time to understand individual communication styles and sensory needs, tailoring our support so that each person feels genuinely heard and respected. We also support people managing mental health conditions, physical disabilities, and visual or hearing impairments, adapting our care to the practical realities each person faces day to day. For those living with eating disorders or recovering from alcohol or drug misuse, we offer a considered, non-judgemental presence, working alongside families and healthcare partners to promote stability and progress. Whether the need is for a short daily visit to assist with personal care and medication, or more comprehensive ongoing support, our team aims to make each interaction meaningful. For families, choosing home care is often an emotional decision, and we recognise the trust placed in us when we step through a loved one's front door. We prioritise open communication, keeping relatives informed and involved, and we work hard to build consistent relationships between the people we support and the carers who visit them. This continuity matters. It builds confidence, reduces anxiety, and allows genuine bonds to develop over time. The Care Quality Commission has rated us Good overall, reflecting the standard of care we strive to deliver every day. We were rated Good across the Effective, Caring, Responsive, and Well-led domains, which speaks to the professionalism of our team, the responsiveness of our care planning, and the leadership behind the organisation. In the Safe domain, we received a rating of Requires Improvement at our last inspection, and we take this feedback seriously. We view every inspection as an opportunity to reflect, strengthen our practice, and continue improving the safety and quality of the support we provide. If you are exploring home care options for yourself or a loved one in Chippenham or the wider Wiltshire area, we warmly invite you to get in touch. We understand that this can feel like a daunting step, and we are here to listen, answer your questions, and help you consider what good care at home could look like for your family. Whatever the need, we are ready to walk alongside you with kindness, professionalism, and genuine care.
Care provided at Retain Healthcare Ltd
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 30 December 2021
Read the full inspection report on the CQC website.
Common questions about Retain Healthcare Ltd
Where is Retain Healthcare Ltd located?
Retain Healthcare Ltd is a home care agency based in Chippenham, Wiltshire (SN15 3EQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Retain Healthcare Ltd provide?
Retain Healthcare Ltd is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Eating disorder support. The full list of services is shown on this page.
What is Retain Healthcare Ltd's CQC rating?
Retain Healthcare Ltd is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 30 December 2021. You can read the full CQC report from the link on this page.
Does Retain Healthcare Ltd provide dementia care?
Yes. Retain Healthcare Ltd supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Retain Healthcare Ltd
Can they support someone living with dementia at home?
Yes. Yes. Retain Healthcare Ltd, Chippenham is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Retain Healthcare Ltd, Chippenham covers roughly 10 miles from Chippenham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Retain Healthcare Ltd, Chippenham has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Retain Healthcare Ltd, Chippenham. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Chippenham
Browse all home care in Chippenham.