Phoenix All Care
Phoenix All Care is a home care agency in Chippenham, Wiltshire (SN14 0GT).
About Phoenix All Care
Phoenix All Care is a home care agency working with people across Chippenham and the surrounding parts of Wiltshire. All our support happens in people's own homes, which is where most of us would want to stay if we possibly could, and our job is to make that realistic for as long as it sensibly can be. We support older people with the everyday things that have become harder, personal care, medication, meals, shopping and getting out. We work with people living with dementia, where patience and a familiar routine count for far more than anything else. We support adults managing mental health conditions, people living with a physical disability and people with sight or hearing loss, where sensible practical adjustments can change how a whole day feels. We also support younger adults, who usually want something rather different from conventional home care. Wherever we can, we send the same carers to the same people. It means nobody has to explain themselves twice, and it means our team spot quickly when someone is not their usual self. We have not yet received an overall rating from the Care Quality Commission, and we would rather state that clearly than leave it unsaid. In the meantime, ask us about the things that actually matter, whether calls happen on time, whether the office answers the phone and what happens when plans need to change at short notice.
Care provided at Phoenix All Care
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Phoenix All Care
Where is Phoenix All Care located?
Phoenix All Care is a home care agency based in Chippenham, Wiltshire (SN14 0GT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Phoenix All Care provide?
Phoenix All Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Phoenix All Care provide dementia care?
Yes. Phoenix All Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Phoenix All Care
Can they support someone living with dementia at home?
Yes. Yes. Phoenix All Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Phoenix All Care Ltd covers roughly 10 miles from Chippenham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Phoenix All Care Ltd has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Phoenix All Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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