Friendly Support Services

Logo of Friendly Support Services Limited, a home care agency in Towcester, West Northamptonshire, offering older person care, dementia care, mental health care and learning disability and autism support.

Friendly Support Services is a home care agency in Towcester, West Northamptonshire (NN12 8LR). It holds a CQC rating of Good.

About Friendly Support Services

Friendly Support provides care in people's own homes in Towcester and across West Northamptonshire. Our aim is to give people enough help to carry on living where they want to live, with support that arrives when it should. We visit older people needing a hand with washing, dressing, meals and medication, and people living with dementia, where familiar carers and a predictable routine matter more than almost anything else. We support adults who have a learning disability, autistic adults, people living with mental health conditions, people with a physical disability and people whose sight or hearing is impaired. We also support people working through problems with alcohol or drugs, where consistency and an absence of judgement count for most. That range means briefing carers properly before they start with somebody new. Arriving prepared, knowing how a particular person likes things done, is what separates support that helps from support that gets in the way. Care starts with a home visit and an unhurried conversation. We write the plan around the routine that already exists and revisit it as circumstances change. Our most recent overall rating from the Care Quality Commission is good. Please ring if you would like to talk it through.

Care provided at Friendly Support Services

Read the full inspection report on the CQC website.

Common questions about Friendly Support Services

Where is Friendly Support Services located?

Friendly Support Services is a home care agency based in Towcester, West Northamptonshire (NN12 8LR), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Friendly Support Services provide?

Friendly Support Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Friendly Support Services's CQC rating?

Friendly Support Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 March 2026. You can read the full CQC report from the link on this page.

Does Friendly Support Services provide dementia care?

Yes. Friendly Support Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Friendly Support Services

Can they support someone living with dementia at home?

Yes. Yes. Friendly Support Services Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Friendly Support Services Limited covers roughly 10 miles from Towcester.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East Midlands

Friendly Support Services Limited has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Friendly Support Services Limited. Actual fees depend on the room, the level of care and how it is funded.

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