North Star Case Management
North Star Case Management is a home care agency in Milton Keynes, West Northamptonshire (MK19 6NH). It holds a CQC rating of Good.
About North Star Case Management
We at North Star Case Management are proud to provide home care across Milton Keynes and the surrounding communities, supporting people to live safely and comfortably in the place they know best: their own home. As a dedicated home care agency, our focus is on delivering personalised support that adapts to each individual's needs, wishes, and daily routines. Operating throughout the MK postcode area and the wider West Northamptonshire region, our team is well placed to reach residents across town centre neighbourhoods, quieter village settings, and everywhere in between. Because our care is delivered in your own home, the environment remains familiar, comforting, and entirely yours. We simply bring the right support to your doorstep, whether that means a short daily visit, more comprehensive assistance, or complex case management coordinated across a range of professionals. The people we support come from all walks of life, and our specialisms reflect that breadth. We provide thoughtful older person care for those who wish to remain independent at home as they age, offering practical help with everyday tasks alongside genuine companionship. For adults living with a learning disability or autism, we take time to understand communication preferences, sensory needs, and personal goals, building support around the individual rather than expecting them to fit a set routine. Our experience with physical disability means we can assist with mobility, personal care, and daily living in a way that preserves dignity and encourages choice. We also support people with visual or hearing impairment, adapting how we communicate and interact so that every person feels genuinely heard and understood. Younger adults navigating life with additional needs will find in us a team that values ambition, independence, and possibility just as much as safety and reassurance. In practice, this means families can expect a considered, coordinated approach. Whether the goal is helping a loved one recover confidence after a hospital stay, easing the pressure on family carers, or building a long term plan that grows with the person, we work in partnership with residents, families, and the wider health and social care community to make it happen. Our most recent CQC inspection, carried out in August 2023, rated us Good overall, with Good ratings for being Safe, Effective, Caring, and Well led. We are particularly proud of our Outstanding rating for being Responsive, which reflects something we believe sits at the heart of good home care: the ability to listen carefully, act quickly, and shape support around each person's changing circumstances. For families, an Outstanding Responsive rating is a strong indicator that concerns will be taken seriously, that care will flex when life does, and that the person receiving support is truly at the centre of every decision. Choosing care for someone you love is rarely easy, and we understand the mix of hope, worry, and questions that comes with it. If you are exploring home care options in Milton Keynes or the wider MK area, we warmly invite you to get in touch with our team. We will take the time to understand your situation, answer your questions honestly, and help you feel confident about the next step, whatever that turns out to be.
Care provided at North Star Case Management
- Older person care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 3 August 2023
Read the full inspection report on the CQC website.
Common questions about North Star Case Management
Where is North Star Case Management located?
North Star Case Management is a home care agency based in Milton Keynes, West Northamptonshire (MK19 6NH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does North Star Case Management provide?
North Star Case Management is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is North Star Case Management's CQC rating?
North Star Case Management is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 August 2023. You can read the full CQC report from the link on this page.
Questions families ask about North Star Case Management
Can they support someone living with dementia at home?
No. North Star Case Management Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. North Star Case Management Ltd covers roughly 10 miles from Milton Keynes.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
North Star Case Management Ltd has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from North Star Case Management Ltd. Actual fees depend on the room, the level of care and how it is funded.
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