Pillarays (Living) Care
Pillarays (Living) Care is a home care agency in Northampton, West Northamptonshire (NN4 7PA).
About Pillarays (Living) Care
Pillarays Care is a home care agency in Northampton, supporting people in their own homes across West Northamptonshire. We work with older people and younger adults, with people living with dementia, with people who have a learning disability, with autistic people, with people living with mental health needs or a physical disability, with people affected by an eating disorder and with people whose lives have been touched by alcohol or drug misuse. Taking on that range obliges us to be careful rather than casual about matching. The support that helps an older person living with dementia is not the support that helps a young adult discharged after a mental health crisis, and pretending otherwise is how home care goes wrong. We assess properly, we are honest about what we do well, and we match carers to people deliberately rather than sending whoever is free. The practical work covers personal care, medication, meals, help to move safely about the home, and support to keep appointments and routines from slipping. Where specialist teams are involved, as they usually are with eating disorders and with recovery from substance use, we follow the clinical plan rather than improvising around it, and judgement is not part of what we offer. Nobody has to earn dignity through good behaviour. Reliability is what we are most stubborn about, because a visit that does not happen can undo weeks of progress. The Care Quality Commission has not yet given us an overall rating. Call us and we will be straight about what we can take on.
Care provided at Pillarays (Living) Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Pillarays (Living) Care
Where is Pillarays (Living) Care located?
Pillarays (Living) Care is a home care agency based in Northampton, West Northamptonshire (NN4 7PA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Pillarays (Living) Care provide?
Pillarays (Living) Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
Does Pillarays (Living) Care provide dementia care?
Yes. Pillarays (Living) Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Pillarays (Living) Care
Can they support someone living with dementia at home?
Yes. Yes. Pillarays (Living) Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Pillarays (Living) Care Ltd covers roughly 10 miles from Northampton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Pillarays (Living) Care Ltd has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Pillarays (Living) Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
More about the care at Pillarays (Living) Care
Dementia Care at Pillarays (Living) Care
An agency registered in June 2026 has no inspection report, and none has been published for this one. Dementia care is on its registration, and at home what helps most is familiar faces and a routine that does not shift. The agency says the support that helps an older person with dementia is not the support that helps a young adult after a mental health crisis. Continuity is therefore worth agreeing in writing rather than assuming. Ask whether the same small team is guaranteed and how many carers a person would meet in a month. Ask how distress is handled and how visits are reviewed as dementia advances.
Home Care at Pillarays (Living) Care
West Northamptonshire is the council to approach about an assessment and any funded hours. East Midlands rates run from about £26 to £31 an hour, a regional guide rather than this agency's price. Weekly cost follows the number and length of visits rather than the hourly figure alone. Nine categories of care sit on the registration, which the agency says obliges it to be careful rather than casual about matching. It argues that pretending the same support helps everybody is how home care goes wrong. Ask about minimum visit lengths, how rotas are arranged and what notice a change requires.
Older Person Care at Pillarays (Living) Care
Pillarays Care joined the CQC register on 19 June 2026, so no rating has been published. Older person care is on that registration, delivered in people's own homes across West Northamptonshire. The practical work covers personal care, medication, meals, help to move safely about the home, and support to keep appointments and routines from slipping. The agency says it assesses properly and matches carers to people deliberately rather than sending whoever is free. Ask how early and how late visits can run and who covers an absence. Ask whether anything is available overnight, since home care rounds usually end at bedtime.
Mental Health at Pillarays (Living) Care
A young adult discharged after a mental health crisis is one of the examples this agency uses. Mental health is on its registration, and for an adult at home stability, a visit that arrives when promised and dignity usually matter most. The agency says it follows the clinical plan where specialist teams are involved. Ask what training carers have and who is reachable in a crisis.
Younger Adults at Pillarays (Living) Care
Nine registered categories take in adults under 65 as well as older clients. Support at that age usually has to fit around work, study or friendships rather than an empty diary. The agency's own emphasis is on matching carers deliberately, which matters most when a week is full. Ask how far visit times can flex and how often the plan is reviewed.
Eating Disorders at Pillarays (Living) Care
People affected by an eating disorder are among those this Northampton agency is registered to support. Mealtime support of that kind needs to be structured and handled sensitively, and the agency says it follows the clinical plan rather than improvising. Specialist teams are usually already involved in such cases. Ask who holds clinical oversight and how carers are briefed on it.
Learning Disability and Autism at Pillarays (Living) Care
People with a learning disability and autistic people are both named in this agency's own account. Support of that kind turns on how somebody communicates, what settles them and what they are working towards. Councils usually commission it with reviews at set points, so ask who attends. Ask how routines and sensory needs are recorded.
Physical Disability at Pillarays (Living) Care
Moving safely about the home is one of the practical tasks this agency lists. Physical disability is on the registration, and because visits happen at home the equipment and adaptations belong to the household. West Northamptonshire would arrange an occupational therapy assessment for hoists, rails or a wet room. Ask how carers are trained in moving and handling and how risks are recorded.
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