Dobix Healthcare
Dobix Healthcare is a home care agency in Northampton, West Northamptonshire (NN4 7PA). It holds a CQC rating of Requires Improvement.
About Dobix Healthcare
Dobix Healthcare provides support at home for people in Northampton and across West Northamptonshire. The people we visit include older people, younger adults, people with a learning disability or autism and people managing mental health conditions. Everything begins with a proper conversation in your own home about your routine, your preferences and where help would make the biggest difference. Support can cover personal care and medication, cooking, shopping and housework, help getting out into the community or to work and college, or company for somebody who sees very few people in a week. We think carefully about matching carers to the people they visit, because the right fit makes more difference than anything written in a plan, and we keep teams small so familiar faces turn up. We should be open with you about where we stand. The Care Quality Commission most recently judged that we require improvement overall. We did not dispute the findings. We have a plan of work in place, we are progressing it and we are reporting on that progress to the inspectors and to the local authority. We would far rather tell you this plainly than have you find it out afterwards, and we are happy to go through what has changed and what is still outstanding. If you are considering support at home for yourself or a relative, please ring us and ask the difficult questions, and we will answer them honestly.
Care provided at Dobix Healthcare
- Older person care
- Mental health care
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 4 November 2022
Read the full inspection report on the CQC website.
Common questions about Dobix Healthcare
Where is Dobix Healthcare located?
Dobix Healthcare is a home care agency based in Northampton, West Northamptonshire (NN4 7PA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Dobix Healthcare provide?
Dobix Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
What is Dobix Healthcare's CQC rating?
Dobix Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 4 November 2022. You can read the full CQC report from the link on this page.
Questions families ask about Dobix Healthcare
Can they support someone living with dementia at home?
No. Dobix Healthcare Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Dobix Healthcare Ltd covers roughly 10 miles from Northampton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Dobix Healthcare Ltd has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Dobix Healthcare Ltd. Actual fees depend on the room, the level of care and how it is funded.
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