Question 1

Which home care agencies in Solihull does this page list?

Accepted Answer

Fifty eight agencies registered with the Care Quality Commission to deliver personal care in people's own homes appear here. Unique Senior Care is rated Outstanding, while Caremark Solihull, Sandant Care, Orion Care Services, Bluebird Care and Voyage are among those rated Good. Eighteen providers have registered recently and carry no published rating. Each profile shows the provider type and the current CQC position.

Question 2

What should I ask an agency before care begins?

Accepted Answer

Ask how many different carers would visit across a fortnight and whether the same team covers weekends and bank holidays. Ask about the minimum visit length, how lateness is communicated and who answers the telephone out of hours. Find out how staff are trained for the specific need involved, whether that is dementia, moving and handling or medication support. Ask to see a sample care plan and confirm when it would first be reviewed.

Question 3

How does home care compare with a care home or a nursing home?

Accepted Answer

Home care sends carers to the person at agreed times, so the house, the routine and the neighbours stay the same. A care home provides accommodation with personal care and staff on site at all hours, while a nursing home adds a registered nurse on duty around the clock. Every provider listed here delivers care at home rather than accommodation. Where visits can no longer keep someone safe overnight, the comparison is worth revisiting.

Question 4

Can Solihull Metropolitan Borough Council pay for care at home?

Accepted Answer

It may, where the needs assessment identifies eligible needs and the financial assessment shows income and capital below the national thresholds. The value of the property a person lives in is not counted while care is provided there. Anyone assessed as able to pay in full can still ask the council to arrange the care, and a direct payment allows a person to choose their own agency. Where the council contributes, an assessed amount is paid from income.

Question 5

How do I arrange a care needs assessment in Solihull?

Accepted Answer

Ask the adult social care team at Solihull Metropolitan Borough Council for a care needs assessment. It is free and anyone who appears to need care can request one, whatever their income or savings. A social worker will discuss the daily routine, mobility, memory, medication and the help already in place, usually at home or before a hospital discharge. The written outcome records what support is required and forms the basis of any support plan.

Question 6

How soon should we start arranging care at home?

Accepted Answer

Start once the difficult parts of the day have become predictable rather than occasional, since agencies do not always have capacity in a given area at short notice. Assessment, contracting and the first care plan meeting usually take a fortnight or more between them. Beginning early leaves space to trial one agency and change if the fit is wrong. Reading the published reports in advance narrows the list before any calls are made.

Home Care in Solihull

58 home care in Solihull (showing 51–58)