Helping Hands- 5 Towns
Helping Hands- 5 Towns is a home care agency in Pontefract, Wakefield (WF8 2WQ). It holds a CQC rating of Good.
About Helping Hands- 5 Towns
Helping Hands supports people in their own homes in Pontefract and the surrounding towns. We work with people living with dementia or mental ill health, and with people who have physical disabilities or sight and hearing loss. Care at home only works when it fits the person, so we start with a conversation rather than a package. We ask how somebody wants their day to run, what has become difficult and what they would still rather manage themselves. Support might be a call first thing to help with washing, dressing and breakfast, several visits across the day, help with medication, support to get out to appointments, or a longer visit that gives a family carer a genuine rest. Whatever we agree goes into plain writing and is revised when circumstances change rather than left in place out of habit. Where dementia, mental ill health or sensory loss is part of the picture, our carers are expected to slow down, explain clearly and communicate in the way that suits the person in front of them. Rushing is usually what turns a manageable morning into a distressing one. We keep the same staff with the same households as far as the rota allows, because familiarity makes personal care easier and regular carers notice early when somebody is unwell. Our most recent rating from the Care Quality Commission is good. Please ring us to discuss support.
Care provided at Helping Hands- 5 Towns
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 21 December 2022
Read the full inspection report on the CQC website.
Common questions about Helping Hands- 5 Towns
Where is Helping Hands- 5 Towns located?
Helping Hands- 5 Towns is a home care agency based in Pontefract, Wakefield (WF8 2WQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands- 5 Towns provide?
Helping Hands- 5 Towns is registered to provide care in people’s own homes, with support that includes Dementia care, Mental health care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Helping Hands- 5 Towns's CQC rating?
Helping Hands- 5 Towns is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 December 2022. You can read the full CQC report from the link on this page.
Does Helping Hands- 5 Towns provide dementia care?
Yes. Helping Hands- 5 Towns supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands- 5 Towns
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands- 5 Towns is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands- 5 Towns covers roughly 10 miles from Pontefract.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the Yorkshire & Humberside
Helping Hands- 5 Towns has not published its fees yet. These are typical hourly rates for the Yorkshire & Humberside, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the Yorkshire & Humberside, not a quote from Helping Hands- 5 Towns. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Pontefract
Browse all home care in Pontefract.