Home Care in Totnes
Totnes has 6 CQC registered home care agencies. 2 are rated Good, 2 Outstanding, and 2 have not yet been rated. 3 of the 6 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Totnes at a glance
What the local numbers say about home care in Totnes, to help you judge the options below.
- Hourly care visits, South West: £28.75 to £34.94 an hour. Middle half of prices from 10 agencies.
- People aged 75 and over: 14,200. Rising to 16,900 by 2035, up 19%
- Living with dementia, aged 65 and over (estimate): 1,800. Rising to 2,300 by 2035, up 28%
- People aged 85 and over: 3,600. Rising to 5,600 by 2035, up 56%
- Dementia diagnosis rate: 47%. The NHS ambition is 67%. Devon as a whole is 57%.
- Agencies in the borough, last 12 months: 2 opened, 1 closed. 15 registered today.
- Choice of agencies: 34 within 10 miles. In a typical neighbourhood. The nearest is about 1 miles away (1.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
What Home Care in Totnes Involves and What to Look For
What a visit actually delivers
Home care is bought in blocks of time, commonly half an hour or an hour, once or several times a day. Within that a carer can help with washing and dressing, prompt or administer medication, prepare meals, assist with continence and notice how somebody is managing. What no visiting arrangement provides is supervision between calls, and that is the limitation families discover latest. Where the danger sits in those gaps, live in care or a residential placement deserves honest consideration.
An unusually strong set of ratings
Two of the six agencies hold an Outstanding rating, two are rated Good and two have not yet been rated. An Outstanding judgement in home care is uncommon and generally reflects consistency in the things that are hardest to sustain, such as keeping the same carers with the same clients. Where an agency has no rating, that is not a black mark, but it does leave you without independent evidence, so ask when it registered and whether an inspection has been scheduled.
The questions worth pressing
Ask how many different carers a person will see across a fortnight, and insist on a number. Ask what happens when a carer is off sick, how much notice of a change you get, and what the agency counts as a late call. Ask whether travel time between clients is paid, since agencies that pay it tend to keep their staff. Ask who answers the telephone at the weekend.
Getting an Assessment and Funding in Totnes
Requesting the assessment
A care needs assessment is free, is not means tested, and produces the written account of need that agencies and funders both rely on. Ask for it early, because arranging it takes time and no funding decision can be reached without it.
How the council supports it
Assessments and funded support rest with Devon County Council Adult Social Care, which will also assess a family carer's own needs where asked. Where somebody is eligible, support may be commissioned by the council or taken as a direct payment, letting the family choose and engage the agency itself. A financial assessment of income and capital is carried out separately, against thresholds set nationally.
What home care costs
Agencies charge by the hour, with higher rates for evenings, weekends and bank holidays, so the weekly total follows from the pattern of calls rather than any single quoted rate. Ask for the price of each type of visit, whether a minimum call length applies, and how much notice is needed to change or cancel a visit without being charged.
6 home care in Totnes
- New Key · 10A Dart Marine Park, Totnes, Devon, TQ9 5AL
Home care · CQC Outstanding · Run by KPW Newkey Ltd
We at New Key are proud to provide person centred home care across Totnes and the wider Devon community, supporting adults to live the lives they choose in the comfort of their own homes. Set within the historic market town of Totnes in...
Specialisms: Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment - VanBeekDodge Complex Care · Part Building B, Totnes, Devon, TQ9 5AL
Home care · Run by VanBeekDodge Complex Care Ltd
VanBeekDodge Complex Care supports people in their own homes in Totnes and across the surrounding parts of Devon. As the name suggests, much of our work involves people whose needs are complicated, where a standard package of visits would...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Younger Adults - CareYourWay Homecare · Little Spires, Totnes, Devon, TQ9 7QE
Home care · CQC Outstanding · Run by CareYourWay Homecare Ltd
At CareYourWay Homecare, we support people in Totnes and across Devon to live well in their own homes, on their own terms. We believe that receiving care at home should feel personal and unhurried, and that the people we support deserve to...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults - CAP Caring HQ · Ford House, Totnes, Devon, TQ9 6FZ
Home care · CQC Good · Run by CAP Caring Ltd
We provide care at home in Totnes and the surrounding part of Devon, supporting older people and younger adults, including people living with dementia, people with mental health conditions, people with physical disabilities and people with...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Social Care Reablement - Follaton House · Follaton House, Totnes, Devon, TQ9 5RS
Home care · CQC Good · Run by Devon County Council
We at Social Care Reablement Follaton House are proud to provide compassionate home care across Totnes and the surrounding communities of Devon, supporting people to live independently and confidently in the place they know best: their own...
Specialisms: Older Person Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - Kensa Health Home Care · 74C, Totnes, Devon, TQ9 5RU
Home care · Run by Margaret's Care Ltd
Kensa Health Home Care in Totnes provides support to people in their own homes in the town and the surrounding parts of Devon. We are here for people who want to carry on living in their own place and need some help to make that safe and...
Specialisms: Older Person Care, Dementia Care
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South West Middle half of prices from 10 agencies. Median £32.96. Shown for South West because too few Devon agencies publish a rate. | £28.75 to £34.94 an hour |
| What Devon pays Average hourly rate, October 2026. | £28.08 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- CAP Caring HQ, 3 April 2025, Good
- Social Care Reablement - Follaton House, 7 June 2019, Good
- CareYourWay Homecare Ltd, 22 March 2019, Outstanding
Longest since a report
- New Key, 11 January 2018, Outstanding
- CareYourWay Homecare Ltd, 22 March 2019, Outstanding
- Social Care Reablement - Follaton House, 7 June 2019, Good
Frequently asked questions about home care in Totnes
How many home care agencies are there in Totnes?
Totnes has 6 CQC registered home care agencies: 2 Outstanding, 2 Good, 2 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Totnes?
Hourly care visits, South West: £28.75 to £34.94 an hour. Middle half of prices from 10 agencies. Median £32.96. Shown for South West because too few Devon agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Totnes were inspected most recently?
CAP Caring HQ (3 April 2025), Social Care Reablement - Follaton House (7 June 2019) and CareYourWay Homecare Ltd (22 March 2019) have the most recent CQC reports.