Becoming Care Services
Becoming Care Services is a home care agency in Walton-on-thames, Surrey (KT12 3LT). It holds a CQC rating of Requires Improvement.
About Becoming Care Services
We at Becoming Care are proud to offer compassionate home care across Walton on Thames and the surrounding Surrey communities. As a dedicated home care provider, we bring professional, personalised support directly to the place people love most: their own home. Based in the heart of Walton on Thames within the KT postcode area, we are ideally positioned to reach families throughout this welcoming Surrey town and its neighbouring areas. Our local roots mean we understand the community we serve, and being close by allows our team to respond promptly, build genuine relationships, and provide the kind of continuity that makes a real difference to those receiving care at home. Our specialisms reflect the breadth of need within our community. We support older people who wish to remain independent in familiar surroundings, offering everything from companionship and help with daily routines to more comprehensive personal care. For families navigating a dementia diagnosis, we provide sensitive, patient support tailored to each individual, focusing on preserving dignity, encouraging familiar routines, and creating moments of calm and reassurance for both the person living with dementia and their loved ones. We also extend our care to younger adults who may require assistance due to disability, long term health conditions, or life transitions, recognising that everyone deserves care shaped around their own goals, preferences, and lifestyle. In practice, this means our care is never one size fits all. We take time to understand each person we support, from their morning preferences and favourite meals to the hobbies that bring them joy and the family relationships they treasure. For relatives, this translates into peace of mind, knowing that a trusted team is helping their loved one live well at home, whether that involves a short daily visit or more extensive round the clock support. As a newer presence with the Care Quality Commission, our profile currently reflects a status of Not Yet Rated. We view this as an opportunity rather than a limitation: it is our chance to demonstrate, day by day, the standards we hold ourselves to and the difference we make in the lives of the people who welcome us into their homes. We work openly and transparently, welcoming feedback from families and professionals alike as we build our reputation on trust, kindness, and quality. If you are exploring home care options for a parent, partner, or loved one in Walton on Thames or the wider Surrey area, we would be delighted to hear from you. Reach out for a friendly, no pressure conversation about how we can help your family find comfort, confidence, and continuity of care at home.
Care provided at Becoming Care Services
- Older person care
- Dementia care
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 14 July 2026
Read the full inspection report on the CQC website.
How Becoming Care Services Limited compares in Elmbridge
Measured against the 25 home care agencies registered in Elmbridge.
- CQC rating
- Requires improvement. 19 of the 25 agencies (76%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 14 July 2026. 3 of the 25 agencies have published a newer inspection report since.
- Registered
- October 2023. One of the newer agencies in the area. Only 4 of the 25 have registered more recently.
- Provider
- One service. Becoming Care Services Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Elmbridge.
The local picture: Elmbridge
What the numbers say about home care in Elmbridge, in Surrey.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 14,400. Rising to 16,800 by 2035, up 16%
- People aged 85 and over: 4,500. Rising to 6,500 by 2035, up 44%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 25%
- Dementia diagnosis rate: 68%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 24 registered today.
- Choice of agencies: 429 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Becoming Care Services Limited
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 20 October 2023, so 3 years.
- Run by
- Becoming Care Services Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
More local care news for Surrey
Common questions about Becoming Care Services
Where is Becoming Care Services located?
Becoming Care Services is a home care agency based in Walton-on-thames, Surrey (KT12 3LT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Becoming Care Services provide?
Becoming Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Younger adults care. The full list of services is shown on this page.
What is Becoming Care Services's CQC rating?
Becoming Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 14 July 2026. You can read the full CQC report from the link on this page.
Does Becoming Care Services provide dementia care?
Yes. Becoming Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Becoming Care Services
Can they support someone living with dementia at home?
Yes. Yes. Becoming Care Services Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Becoming Care Services Limited covers roughly 10 miles from Walton-on-thames.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Becoming Care Services Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Becoming Care Services Limited. Actual fees depend on the room, the level of care and how it is funded.
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