Alpenbest South
Alpenbest South is a home care agency in Walton on Thames, Surrey (KT12 2TT). It holds a CQC rating of Good.
About Alpenbest South
Alpenbest South provides care and support to people in their own homes in Walton on Thames and the surrounding parts of Surrey. We support older people, including many living with dementia, and adults of any age who have a learning disability or autism, a mental health condition, a physical disability, or a visual or hearing impairment. We also support people living with an eating disorder and those whose difficulties involve alcohol or drug misuse. That is a broad range, and the only sensible way to cover it is to start with the individual rather than the category. We ask what is genuinely hard, what someone already manages well and how they would like a visit to go, then agree the plan from there. It might be a short morning call for help with washing, dressing and medication. It might be longer visits taking in meals, laundry, shopping and appointments. For some people the most valuable part is reliable company and someone who notices how they are doing. Where support touches on sensitive ground, such as eating or substance use, we work carefully and without judgement, alongside the health professionals already involved rather than around them. We agree timings and keep to them, and we aim to send the same small team to each household so that people are not explaining themselves afresh every week. Support is reviewed honestly when circumstances change. If you are looking into care for yourself or for someone close to you, please get in touch and we will talk it through.
Care provided at Alpenbest South
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 27 January 2026
Read the full inspection report on the CQC website.
How Alpenbest South compares in Elmbridge
Measured against the 25 home care agencies registered in Elmbridge.
- CQC rating
- Good. 19 of the 25 agencies (76%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 27 January 2026. 5 of the 25 agencies have published a newer inspection report since.
- Registered
- January 2012. One of the longer established agencies. 23 of the 25 registered more recently.
- Provider
- 2 services. Alpenbest Limited runs 2 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Elmbridge.
The local picture: Elmbridge
What the numbers say about home care in Elmbridge, in Surrey.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 14,400. Rising to 16,800 by 2035, up 16%
- People aged 85 and over: 4,500. Rising to 6,500 by 2035, up 44%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 25%
- Dementia diagnosis rate: 68%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 24 registered today.
- Choice of agencies: 429 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Alpenbest South
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 13 January 2012, so 14 years.
- Run by
- Alpenbest Limited, which runs 2 adult social care services in England. All 2 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
More local care news for Surrey
Common questions about Alpenbest South
Where is Alpenbest South located?
Alpenbest South is a home care agency based in Walton on Thames, Surrey (KT12 2TT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Alpenbest South provide?
Alpenbest South is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Alpenbest South's CQC rating?
Alpenbest South is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 January 2026. You can read the full CQC report from the link on this page.
Does Alpenbest South provide dementia care?
Yes. Alpenbest South supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Alpenbest South
Can they support someone living with dementia at home?
Yes. Yes. Alpenbest South is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Alpenbest South covers roughly 10 miles from Walton on Thames.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Alpenbest South has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Alpenbest South. Actual fees depend on the room, the level of care and how it is funded.
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